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~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"Journal of global information management : an official publication of the Information Resources Management Association"
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
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Electronic Banking
Kundenzufriedenheit
Mobile communications
44
Mobilkommunikation
44
Consumer behaviour
17
Konsumentenverhalten
17
Mobile Business
15
Mobile business
15
Mobile phone
13
Mobiltelefon
13
Innovation adoption
10
Innovationsakzeptanz
10
Customer satisfaction
9
Electronic banking
9
Mobile Anwendung
8
Mobile application
8
Beziehungsmarketing
7
Relationship marketing
7
Dienstleistungsqualität
6
Service quality
6
Information technology
5
Informationstechnik
5
Electronic money
4
Elektronisches Geld
4
Funktechnik
4
Internet
4
Radio engineering
4
Comparison
3
E-commerce
3
Electronic Commerce
3
Fuzzy sets
3
Fuzzy-Set-Theorie
3
India
3
Indien
3
KMU
3
SME
3
USA
3
United States
3
Vergleich
3
customer loyalty
3
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English
15
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Abedi, Helya
1
Al Mamun, Md. Abdullah
1
Al-Badi, Ali H.
1
Al-Otaibi, Sultan
1
Aljohani, Naif Radi
1
Alotaibi, Fahd S.
1
Ammi, Chantal
1
Apornak, Arash
1
Baudier, Patricia
1
Bhatt, Kedar
1
Bhuiyan, Md. Yeasir Arafat
1
Changchit, Chuleeporn
1
Choi, Hun
1
Deepika
1
Firdaus Bin Ahmad Fauzi
1
Ganesh, Srikanth
1
Govindaluri, Srikrishna Madhumohan
1
Gupta, Minakshi
1
Gurau, Calin
1
Heck, Eric van
1
Hoque, Md. Rakibul
1
Islam, Md. Shamimul
1
Jamshed Khalid
1
Jomjai Sampet
1
Kalaiarasi, H.
1
Kamble, Aakash Ashok
1
Keramati, Abbas
1
Khan, Asharul Islam
1
Khedhaouria, Anis
1
Kim, Hak Jin
1
Kim, Jinwoo
1
Klaus, Tim
1
Kondrateva, Galina
1
Lakshmi, P.
1
Mann, Nandini
1
Mohamed Soliman Mohamed Soliman
1
Mugo, David Muchangi
1
Muhammad Khaleel
1
Noorliza Karia
1
Otrodi, Farnoush
1
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International journal of business information systems : IJBIS
Journal of global information management : an official publication of the Information Resources Management Association
Journal of retailing and consumer services
25
AGDI working paper
13
International journal of bank marketing
11
The international journal of bank marketing : IJBM
11
International journal of hospitality management
9
International journal of services and operations management
8
Telecommunications policy : the international journal of digital economy, data sciences and new media
8
The journal of services marketing
8
Cogent business & management
7
International journal of contemporary hospitality management
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
Journal of travel and tourism marketing
6
International journal of business innovation and research
5
International journal of electronic finance : IJEF
5
Journal of business research : JBR
5
Journal of financial services marketing
5
Journal of payments strategy & systems
5
Technological forecasting & social change : an international journal
5
Global business review
4
International journal of business and emerging markets : IJBEM
4
International journal of electronic customer relationship management : IJECRM
4
Marketing intelligence & planning
4
The service industries journal
4
Tourism management : research, policies, practice
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Business process management journal
3
College of Business working papers
3
Economic research
3
Electronic markets : the international journal on networked business
3
Information systems management
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of innovation and technology management
3
International journal of quality & reliability management
3
International journal of services, economics and management
3
International journal of technology marketing : IJTMkt
3
Journal of African business
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Islamic marketing
3
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ECONIS (ZBW)
15
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1
Transforming savings and credit cooperatives societies in Kenya using mobile technology services
Mugo, David Muchangi
- In:
International journal of business information systems : …
40
(
2022
)
4
,
pp. 560-579
Persistent link: https://www.econbiz.de/10013343527
Saved in:
2
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
3
An investigation into the acceptance of mobile wallets in the FinTech era : an empirical study from Kuwait
Rabaa'i, Ahmad A.
- In:
International journal of business information systems : …
44
(
2023
)
4
,
pp. 536-580
Persistent link: https://www.econbiz.de/10014437888
Saved in:
4
Global and local perspective on the usage of mobile wallet
Al-Badi, Ali H.
;
Govindaluri, Srikrishna Madhumohan
; …
- In:
International journal of business information systems : …
39
(
2022
)
4
,
pp. 550-568
Persistent link: https://www.econbiz.de/10013198464
Saved in:
5
A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Gupta, Minakshi
;
Bhatt, Kedar
- In:
International journal of business information systems : …
38
(
2021
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012695115
Saved in:
6
A comparative study of trust in mobile banking : an analysis of U.S. and Thai customers
Ravi Lonkani
;
Changchit, Chuleeporn
;
Klaus, Tim
;
Jomjai …
- In:
Journal of global information management : an official …
28
(
2020
)
4
,
pp. 95-119
Persistent link: https://www.econbiz.de/10012422452
Saved in:
7
Understanding restaurant clients' intention to use mobile applications : a comparative study of France and Russia
Kondrateva, Galina
;
Ammi, Chantal
;
Baudier, Patricia
- In:
Journal of global information management : an official …
28
(
2020
)
3
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012304221
Saved in:
8
Intention to adopt mobile banking in Bangladesh : an empirical study of emerging economy
Islam, Md. Shamimul
;
Noorliza Karia
;
Muhammad Khaleel
; …
- In:
International journal of business information systems : …
31
(
2019
)
1
,
pp. 136-151
Persistent link: https://www.econbiz.de/10012063003
Saved in:
9
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
10
The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
Saved in:
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