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~isPartOf:"International journal of business information systems : IJBIS"
~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Prozessmanagement"
~subject:"Relationship marketing"
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Beziehungsmarketing
Prozessmanagement
Relationship marketing
Quality management
29
Qualitätsmanagement
29
Dienstleistungsqualität
14
Service quality
14
service quality
10
Customer satisfaction
7
Kundenzufriedenheit
7
Software
6
Business process management
5
ERP system
5
ERP-System
5
Software development
5
Softwareentwicklung
5
information quality
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system quality
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Betriebliches Informationssystem
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Datenqualität
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Indien
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enterprise resource planning
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information systems
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user satisfaction
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Abu-Shanab, Emad A.
1
Balancieri, Renato
1
Balasubramanian, K.
1
Chevers, Delroy A.
1
França, Victor José Aguiar Teixeira de Melo
1
Grant, Gerald G.
1
Leal, Gislaine Camila Lapasini
1
Madan, Sushila
1
Mathrani, Anuradha
1
Rouiller, Ana Cristina
1
Sahi, Geetanjali
1
Saleh, Zakaria
1
Selladurai, V.
1
Suriadi, Suriadi
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1
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International journal of business information systems : IJBIS
International journal of productivity and quality management : IJPQM
59
International journal of production research
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
International journal of quality & reliability management
38
The TQM journal : the international review of organizational improvement
36
International journal of six sigma and competitive advantage : IJSSCA
29
Total quality management & business excellence
26
Business process management journal
25
Quality management journal : QMJ
19
International journal of process management and benchmarking : IJPMB
18
International journal of production economics
14
Journal of industrial engineering and management : JIEM
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of business excellence
12
Benchmarking : an international journal ; BIJ
11
International journal of services and operations management
11
International journal of quality and service sciences
9
Journal of operations management
8
Journal of retailing and consumer services
8
The international journal of productivity and performance management : IJPPM
8
IEEE transactions on engineering management : EM
7
International journal of hospitality management
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of services and operations management : IJSOM
7
Journal of health organization and management
7
World class applications of Six Sigma : [real world examples of success]
7
Benchmarking : an international journal
6
European journal of industrial engineering : EJIE
6
International journal of business excellence : IJBEX
6
Journal of industrial engineering international
6
The international journal of productivity and performance management
6
Information systems management
5
International journal of collaborative enterprise : IJCEnt
5
International journal of operations & production management
5
International journal of project management : the journal of The International Project Management Association
5
Journal of business economics and management
5
Journal of business research : JBR
5
Journal of business-to-business marketing
5
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
5
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ECONIS (ZBW)
6
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1
Data quality challenges in educational process mining : building process-oriented event logs from process-unaware online learning systems
Umer, Rahila
;
Susnjak, Teo
;
Mathrani, Anuradha
; …
- In:
International journal of business information systems : …
39
(
2022
)
4
,
pp. 569-592
Persistent link: https://www.econbiz.de/10013198472
Saved in:
2
Indicators in process improvement for software maintenance : a systematic review of literature
França, Victor José Aguiar Teixeira de Melo
;
Leal, …
- In:
International journal of business information systems : …
36
(
2021
)
2
,
pp. 190-220
Persistent link: https://www.econbiz.de/10012506872
Saved in:
3
Developers' views on the adoption and benefits of software process improvement programs in Canadian software development firms
Chevers, Delroy A.
;
Grant, Gerald G.
- In:
International journal of business information systems : …
32
(
2019
)
2
,
pp. 238-252
Persistent link: https://www.econbiz.de/10012154589
Saved in:
4
Achieving operational excellence in ERP manufacturer industries : through operation transformations
Balasubramanian, K.
;
Selladurai, V.
- In:
International journal of business information systems : …
29
(
2018
)
3
,
pp. 403-420
Persistent link: https://www.econbiz.de/10011981332
Saved in:
5
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
6
Cortributions of ERP systems in Jordan
Abu-Shanab, Emad A.
;
Saleh, Zakaria
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 244-160
Persistent link: https://www.econbiz.de/10010378431
Saved in:
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