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~isPartOf:"International journal of business innovation and research"
~person:"Diller, Hermann"
~person:"Smith, Alan D."
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Beziehungsmarketing
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Relationship marketing
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Diller, Hermann
Smith, Alan D.
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International journal of business innovation and research
International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
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Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
1
Die Betriebswirtschaft : DBW
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Direct marketing
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E-Communication und Marken : [Markendialog Juni 2001]
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Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
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Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
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Handelsforschung
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Health marketing quarterly
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International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of business economics : JBE
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Kohlhammer Edition Marketing
1
Management von Kundenbeziehungen : Perspektiven - Analysen - Strategien - Instrumente : Manfred Bruhn zum 60. Geburtstag
1
Marketing : ZFP ; journal of research and management
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Marketing-Management und Unternehmensführung : Festschrift für Professor Dr. Richard Köhler zum 65. Geburtstag
1
Marketingforschung aktuell
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Neue Entwicklungen in der Marktforschung
1
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
1
Services marketing quarterly
1
Theoretische Fundierung und praktische Relevanz der Handelsforschung
1
eCRM - Electronic Customer Relationship Management : Management der Kundenbeziehungen im Internet-Zeitalter
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ECONIS (ZBW)
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Special issue: Customer relationship management and information technology applications
Smith, Alan D.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003953211
Saved in:
2
Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.
;
Potter, Jodi A.
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
Saved in:
3
Exploring fantasy sports and its fan base from a CRM perspective
Smith, Amber A.
;
Synowka, David P.
;
Smith, Alan D.
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 103-142
Persistent link: https://www.econbiz.de/10003953759
Saved in:
4
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
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