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~isPartOf:"International journal of consumer studies"
~isPartOf:"International journal of hospitality management"
~person:"Choi, Youngsoo"
~subject:"Complaint management"
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Choi, Youngsoo
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International journal of consumer studies
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Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
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