//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of business research : JBR"
~subject:"Dienstleistungssektor"
~subject:"Hotellerie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Hotellerie
Dienstleistungsmarketing
22
Services marketing
22
Dienstleistungsqualität
10
Service quality
10
Beziehungsmarketing
9
Relationship marketing
9
Customer integration
7
Kundenintegration
7
Betriebliche Wertschöpfung
6
Consumer behaviour
6
Konsumentenverhalten
6
Value creation
6
Customer satisfaction
5
Kundenzufriedenheit
5
Dienstleistung
4
Service industry
4
Service innovation
4
Service-Dominant Logic
4
Service-dominant logic
4
Services
4
Co-creation
3
Customer service
3
Dienstleistungsmanagement
3
Gastgewerbe
3
Hospitality industry
3
Hotel industry
3
Innovation
3
Kundenservice
3
Lieferantenmanagement
3
Marketing theory
3
Marketingtheorie
3
Service management
3
Service marketing
3
Supplier relationship management
3
Tourism industry
3
Tourismuswirtschaft
3
Beschwerdemanagement
2
Bundling strategy
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Biggemann, Sergio
1
Bogers, Carl A.
1
Dortyol, Ibrahim Taylan
1
Gummesson, Evert
1
Holmlund, Maria
1
Hon, Alice H. Y.
1
Huang, Minxue
1
King, Ceridwyn
1
Kitapci, Olgun
1
Koh, Suna
1
Kowalkowski, Christian
1
Lai, John
1
Lui, Steven S.
1
So, Kevin Kam Fung
1
Tsang, Alex S. L.
1
Varinli, Inci
1
Yoo, Joanne-eun
1
Zhou, Nan
1
Zhou, Yuanyuan
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of business research : JBR
The journal of services marketing
8
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
6
SpringerLink / Bücher
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service management
5
Journal of service research : JSR
5
Managing service quality : MSQ ; an international journal
5
Services marketing quarterly
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Fokus Dienstleistungsmarketing
4
The service industries journal
4
European journal of marketing
3
Global cases on hospitality industry
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
International journal of hospitality management
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of retailing and consumer services
3
Journal of service research
3
Journal of the Academy of Marketing Science
3
Marketing theory
3
South Asian journal of management : SAJM
3
A Research Agenda for Service Marketing
2
Business process management journal
2
Business-to-Business-Marketing
2
Dienstleistungsmanagement : Jahrbuch
2
Edition Dienstleistungsmanagement
2
Entrepreneurial Marketing : Besonderheiten, Aufgaben und Lösungsansätze für Gründungsunternehmen
2
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
2
Gabler Edition Wissenschaft / Marken- und Produktmanagement
2
Industrielle Dienstleistungen: Servicestrategie oder Outsourcing?
2
International journal of quality and service sciences
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
2
The journal of brand management : an international journal
2
The journal of business & industrial marketing
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry
Holmlund, Maria
;
Kowalkowski, Christian
;
Biggemann, Sergio
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
Saved in:
2
Productivity, quality and relationship marketing in service operations : a revisit in a new service paradigm
Gummesson, Evert
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 656-662
Persistent link: https://www.econbiz.de/10010395540
Saved in:
3
Does delaying service-failure resolution ever make sense?
Zhou, Yuanyuan
;
Tsang, Alex S. L.
;
Huang, Minxue
;
Zhou, Nan
- In:
Journal of business research : JBR
67
(
2014
)
2
,
pp. 159-166
Persistent link: https://www.econbiz.de/10010238358
Saved in:
4
How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region
Dortyol, Ibrahim Taylan
;
Varinli, Inci
;
Kitapci, Olgun
- In:
International journal of contemporary hospitality management
26
(
2014
)
3
,
pp. 470-495
Persistent link: https://www.econbiz.de/10010358419
Saved in:
5
Does standardized service fit all? : novel service encounter in frontline employee-customer interface
Lai, John
;
Lui, Steven S.
;
Hon, Alice H. Y.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1341-1363
Persistent link: https://www.econbiz.de/10010467877
Saved in:
6
Importance-performance analysis with benefit segmentation of spa goers
Koh, Suna
;
Yoo, Joanne-eun
;
Bogers, Carl A.
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 718-735
Persistent link: https://www.econbiz.de/10008651297
Saved in:
7
"When experience matters" : building and measuring hotel brand equity : the customers' perspective
So, Kevin Kam Fung
;
King, Ceridwyn
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 589-608
Persistent link: https://www.econbiz.de/10008651303
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->