//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Berry, Riley"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reklamation"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Cattell
1
Complaint management
1
Consumer behaviour
1
Dienstleistungsqualität
1
Konsumentenverhalten
1
Personality psychology
1
Persönlichkeitspsychologie
1
Relationship marketing
1
Service quality
1
consumer complaints
1
locus of control
1
personality
1
service failure
1
sociability
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Berry, Riley
Bradley, Graham L.
2
Chi, Christina Geng-Qing
2
Huang, Zhuowei
2
Jang, Soocheong
2
Karatepe, Osman M.
2
Mattila, Anna S.
2
Miao, Li
2
Ro, Heejung
2
Sparks, Beverley A.
2
Abosag, Ibrahim
1
Abu Farha, Allam K.
1
Aguilar-Rojas, Oscar
1
Akarsu, Tugra Nazlil
1
Al Khateeb, Amr
1
Albus, Heidi
1
Alnawas, Ibrahim
1
Au, Norman
1
Bahar, Reyhan
1
Baker, Melissa A.
1
Bogicevic, Vanja
1
Brotons, José M.
1
Bujisic, Milos
1
Cai, Ruiying
1
Casadesús, Martí
1
Chang, Tsang-Chuan
1
Chen, Kuen-Suan
1
Chi, Christina Geng-qing
1
Cobanoglu, Cihan
1
Do The Khoa
1
Ekiz, Erdogan H.
1
Fandos-Herrera, Carmina
1
Flavián Blanco, Carlos
1
Fong, Lawrence Hoc Nang
1
Foroudi, Pantea
1
Fu, Xiaoxiao
1
Gip, Huy
1
Gong, Jin-Hong
1
Green, Alison
1
Gruber, Thorsten
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
How we complain : the effect of personality on consumer complaint channels
Berry, Riley
;
Tanford, Sarah
;
Montgomery, Rhonda
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
1
,
pp. 74-101
Persistent link: https://www.econbiz.de/10011912154
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->