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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Hotel industry"
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Hotel industry
Dienstleistungsmanagement
15
Service management
15
Dienstleistungsqualität
8
Gastgewerbe
8
Hospitality industry
8
Service quality
8
Hotellerie
6
Customer satisfaction
5
Kundenzufriedenheit
5
Bibliometrics
3
Bibliometrie
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Krankenhaus
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Consumer behaviour
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Brand management
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Chopra, Ritika
1
Crick, Anne P.
1
Dalci, Ilhan
1
Gillespie, Cailein
1
Golubovskaya, Maria
1
Gupta, Mansi
1
Kline, Sheryl
1
Kosan, Levent
1
O'Gorman, Kevin D.
1
Robinson, Richard N.S.
1
Sharma, Gagan Deep
1
Solnet, David
1
Spencer, Andrew H.
1
Taheri, Babak
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International journal of contemporary hospitality management
International journal of hospitality management
16
Global cases on hospitality industry
7
Tourism management : research, policies, practice
7
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
4
Cornell hospitality quarterly : CQ
2
De Gruyter Studium
2
Enlightening tourism : ET ; a pathmaking journal
2
International journal of business and economics
2
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
2
The Sage handbook of hospitality management
2
BWL Tourismus 8-2011
1
Chinese management studies
1
De Gruyter eBook-Paket Wirtschaftswissenschaften
1
Driving service productivity : value-creation through innovation
1
European research studies
1
GastroManagement
1
Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie
1
International journal of managerial and financial accounting
1
International journal of productivity and quality management : IJPQM
1
International journal of services, economics and management
1
Inventi impact: service sector
1
Journal of accounting & management information systems : JAMIS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of international business and economics : JIBE
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
Schriftenreihe Dienstleistungsmanagement: Tourismus, Sport, Kultur
1
Service business : an international journal
1
Strategic hospitality leadership : the Asian initiative
1
The Cornell hospitality quarterly
1
The internet of things in the modern business environment
1
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
1
The service industries journal
1
UBS Outlook / Impulse zur Unternehmensführung
1
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ECONIS (ZBW)
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1
Over 33 years of the hospitality research : a bibliometric review of the International Journal of Contemporary Hospitality Management
Sharma, Gagan Deep
;
Taheri, Babak
;
Gupta, Mansi
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2564-2589
Persistent link: https://www.econbiz.de/10014314804
Saved in:
2
The meaning of hospitality: do employees understand?
Golubovskaya, Maria
;
Robinson, Richard N.S.
;
Solnet, David
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1282-1304
Persistent link: https://www.econbiz.de/10011732072
Saved in:
3
From customer satisfaction to customer delight : creating a new standard of service for the hotel industry
Torres, Edwin N.
;
Kline, Sheryl
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 642-659
Persistent link: https://www.econbiz.de/10009774270
Saved in:
4
Hospitality quality : new directions and new challenges
Crick, Anne P.
;
Spencer, Andrew H.
- In:
International journal of contemporary hospitality management
23
(
2011
)
4
,
pp. 463-478
Persistent link: https://www.econbiz.de/10009266606
Saved in:
5
The mythological power of hospitality leaders? : a hermeneutical investigation of their reliance on storytelling
O'Gorman, Kevin D.
;
Gillespie, Cailein
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 659-680
Persistent link: https://www.econbiz.de/10008651300
Saved in:
6
Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Dalci, Ilhan
;
Tanis, Veyis
;
Kosan, Levent
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 609-637
Persistent link: https://www.econbiz.de/10008651302
Saved in:
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