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~isPartOf:"International journal of e-business research : an official publication of the Information Resources Management Association"
~person:"Gerlach, James"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Internet
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Online Privacy Violation
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International journal of e-business research : an official publication of the Information Resources Management Association
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The role of service recovery in online privacy violation
Hazarika, Bidyut B.
;
Gerlach, James
;
Cunningham, Lawrence F.
- In:
International journal of e-business research : an …
14
(
2018
)
4
,
pp. 1-27
Persistent link: https://www.econbiz.de/10011941255
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