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~isPartOf:"International journal of economic perspectives : IJEP"
~isPartOf:"Journal of internet commerce"
~subject:"Customer satisfaction"
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Customer satisfaction
Internet
47
E-commerce
26
Electronic Commerce
26
Consumer behaviour
21
Konsumentenverhalten
21
Online retailing
16
Online-Handel
16
Internet marketing
11
Online-Marketing
11
Social Web
9
Social web
9
Kundenzufriedenheit
8
Website
7
Confidence
6
Innovation adoption
6
Innovationsakzeptanz
6
Vertrauen
6
Data security
5
Datensicherheit
5
Dienstleistungsqualität
5
Electronic Banking
5
Electronic banking
5
Service quality
5
Beziehungsmarketing
4
Digitale Dienste
4
Relationship marketing
4
Viral marketing
4
Virales Marketing
4
Web-based service
4
Data Mining
3
Data mining
3
Data protection
3
Datenschutz
3
Einzelhandel
3
Information technology
3
Informationstechnik
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Retail trade
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English
8
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Abdullah, A. B. M.
1
Abroud, Elham
1
Altun, Ozlem
1
Babayof, Fatemeh
1
Keshavarzi, Majid
1
Keskar, Mugdha Y.
1
Leonard, Lori N. K.
1
Murad, Md. Wahid
1
Nazeri, Ali
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Oney, Bilge
1
Pandey, Neeraj
1
Parsad, Chandan
1
Pavur, Robert J.
1
Prashar, Sanjeev
1
Riemenschneider, Cynthia K.
1
Vijay, T. Sai
1
Yadollahzade Tabari, Naser Ali
1
Zarei, Ghasem
1
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International journal of economic perspectives : IJEP
Journal of internet commerce
Journal of retailing and consumer services
12
European Journal of Marketing
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International Journal of Retail & Distribution Management
3
Journal of Services Marketing
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of strategic marketing
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
Decision support systems : DSS ; the international journal
2
Electronic commerce research
2
Expert journal of marketing
2
Industrial Management & Data Systems
2
International journal of business information systems : IJBIS
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of internet marketing and advertising : IJIMA
2
International journal of learning and change : IJLC
2
International journal of services and operations management
2
Journal of Consumer Marketing
2
Journal of Service Management
2
Journal of business research : JBR
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of management research
2
Marketing Intelligence & Planning
2
Online Information Review
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The TQM journal : the international review of organizational improvement
2
The international journal of bank marketing : IJBM
2
The journal of services marketing
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Acta Universitatis Danubius / Oeconomica
1
Administrative Sciences : open access journal
1
Advances in banking technology and management : impacts of ICT and CRM
1
Asia Pacific Journal of Marketing and Logistics
1
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ECONIS (ZBW)
8
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8
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date (oldest first)
1
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
2
Internet banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
Saved in:
3
Antecedents of customer satisfaction and positive word of mouth in the internet banking sector
Altun, Ozlem
;
Oney, Bilge
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
2
,
pp. 982-989
Persistent link: https://www.econbiz.de/10012202556
Saved in:
4
Role of shopping values and web atmospherics in e-satisfaction and repurchase intention
Vijay, T. Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of internet commerce
16
(
2017
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10011804430
Saved in:
5
Factors affecting customer's tendency to online shopping
Yadollahzade Tabari, Naser Ali
;
Abroud, Elham
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 549-556
Persistent link: https://www.econbiz.de/10012209363
Saved in:
6
Quality model for internet banking services & customer satisfaction
Nazeri, Ali
;
Babayof, Fatemeh
;
Keshavarzi, Majid
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 590-599
Persistent link: https://www.econbiz.de/10012209387
Saved in:
7
Factors influencing web customers' willingnes to engage in online shopping with an internet retailer
Pavur, Robert J.
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 292-310
Persistent link: https://www.econbiz.de/10011636496
Saved in:
8
The web : testing impact on individual productivity of users
Leonard, Lori N. K.
;
Riemenschneider, Cynthia K.
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 247-267
Persistent link: https://www.econbiz.de/10010248376
Saved in:
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