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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Jahrbuch der Absatz- und Verbrauchsforschung"
~subject:"Beziehungsmarketing"
~subject:"Performance-Messung"
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Beziehungsmarketing
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Balanced Scorecard
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balanced scorecard
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International journal of electronic customer relationship management : IJECRM
Jahrbuch der Absatz- und Verbrauchsforschung
The international journal of productivity and performance management : IJPPM
25
Journal of accounting & organizational change
14
International journal of business excellence
10
International journal of productivity and quality management : IJPQM
10
Journal of management accounting research : JMAR
10
Advances in management accounting : a research annual
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
International journal of business performance management
8
International journal of production economics
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The journal of corporate accounting & finance
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Benchmarking : an international journal ; BIJ
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International journal of production research
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Management accounting research
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Cogent business & management
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Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
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International journal of hospitality management
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International journal of services and operations management
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Measuring business excellence : the journal of organizational performance management
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SpringerLink / Bücher
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The international journal of productivity and performance management
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Accounting, auditing & accountability journal
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Journal of management research
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Journal of performance management
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The TQM journal : the international review of organizational improvement
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
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Global journal of business research : GJBR
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International journal of accounting, auditing and performance evaluation : IJAAPE
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International journal of business information systems : IJBIS
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International journal of business performance and supply chain modelling : IJBPSCM
4
International journal of logistics systems and management
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International journal of management & enterprise development : IJMED
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International journal of management and decision making : IJMDM
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Journal of business economics and management
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A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach
Shapouri, Fatemeh
;
Keramati, Abbas
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 175-188
Persistent link: https://www.econbiz.de/10011586457
Saved in:
2
Customer management scorecard
Wiedmann, Klaus-Peter
;
Buxel, Holger
;
Siemon, Nadine
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
51
(
2005
)
1
,
pp. 26-48
Persistent link: https://www.econbiz.de/10002767436
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