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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Services marketing quarterly"
~person:"Hodge, Sharon K."
~subject:"Kundenservice"
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International journal of electronic customer relationship management : IJECRM
Services marketing quarterly
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Toward an improved understanding of online customer service delivery to millennials
Hodge, Sharon K.
;
Honeycutt, Earl D.
;
Shipley, Danica
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 33-47
Persistent link: https://www.econbiz.de/10012179154
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