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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~person:"Diwakaruni, Syam S."
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Diwakaruni, Syam S.
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International journal of electronic customer relationship management : IJECRM
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Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
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