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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Relationship marketing"
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Relationship marketing
Dienstleistungssektor
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Data Mining
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Data mining
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India
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Akroush, Mamoun N.
1
Azadeh, Mohammad Ali
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Bhatnagar, Vishal
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Chiranjeevi, H. S.
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Diwakaruni, Syam S.
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Keramati, Abbas
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Mohammadi, Mehrdad
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Ranjan, Jayanthi
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Rostami, Hamideh
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International journal of electronic customer relationship management : IJECRM
The journal of services marketing
31
Journal of business research : JBR
26
Journal of service research : JSR
22
Journal of retailing and consumer services
15
Journal of service management
13
Journal of service research
11
The service industries journal
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of the Academy of Marketing Science
9
Service business
7
Services marketing quarterly
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Interaktionen im Dienstleistungsbereich
6
The journal of business & industrial marketing
6
International journal of production economics
5
International journal of services and operations management
5
Journal of hospitality marketing & management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of service theory and practice
5
Journal of strategic marketing
5
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
4
Gabler Edition Wissenschaft
4
International journal of business excellence
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
International journal of services, economics and management
4
Journal of business-to-business marketing
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Managing service quality : MSQ ; an international journal
4
Psychology & marketing
4
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
4
SpringerLink / Bücher
4
Europäische Hochschulschriften / 5
3
Forum Dienstleistungsmanagement
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services technology and management
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ECONIS (ZBW)
5
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1
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
2
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
Saved in:
3
Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas
;
Azadeh, Mohammad Ali
;
Mohammadi, Mehrdad
; …
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 111-129
Persistent link: https://www.econbiz.de/10009297356
Saved in:
4
Transactional marketing and relationship marketing paradigms : a structural equation modelling approach
Akroush, Mamoun N.
- In:
International journal of electronic customer …
4
(
2010
)
2
,
pp. 125-160
Persistent link: https://www.econbiz.de/10003974005
Saved in:
5
Analysing the adoption of Customer Relationship Management in Indian service sector : an empirical study
Sangle, Purnima S.
;
Verma, Sanjeev
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10003772123
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