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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"SME"
~subject:"United States"
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SME
United States
E-commerce
51
Electronic Commerce
51
Beziehungsmarketing
43
Relationship marketing
43
Online retailing
23
Online-Handel
23
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
19
Kundenzufriedenheit
19
Dienstleistungsqualität
11
Service quality
11
Internet marketing
10
Online-Marketing
10
Confidence
7
Vertrauen
7
Website
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Customer service
5
KMU
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e-CRM
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Internet
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Marketing management
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Marketingmanagement
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Mobile communications
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Social web
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customer satisfaction
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Bibliometrics
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Bibliometrie
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China
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Data Mining
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Einzelhandel
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Information technology
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Informationstechnik
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8
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8
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English
8
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Gide, E.
1
Gide, Ergun
1
Heiens, Richard A.
1
Jewell, Rod
1
Lee, Zui Chih
1
Lu, Xiang-hua
1
Narayanaswamy, Ravi
1
Rotchanakitumnuai, S.
1
Sophonthummapharn, Kittipong
1
Speece, Mark
1
Tsekouropoulos, Georgios
1
Wu, M. X.
1
Wu, Mingxuan
1
Yurchisin, Jennifer
1
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International journal of electronic customer relationship management : IJECRM
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
72
Working paper / National Bureau of Economic Research, Inc.
49
Journal of internet commerce
24
International journal of electronic business
20
Journal of small business and enterprise development
19
Journal of business research : JBR
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
International journal of electronic marketing and retailing : IJEMR
15
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
15
Journal of electronic commerce research : JECR
15
Information systems research : ISR
14
International journal of business information systems : IJBIS
13
International journal of internet marketing and advertising : IJIMA
13
Report for the year ... on the trade and commerce of Fiume
13
Report for the year ... on the trade and commerce of Leghorn
13
SpringerLink / Bücher
13
E-commerce adoption and small business in the global marketplace : tools for optimization
12
Journal of retailing and consumer services
11
E-business, e-government & small and medium-size enterprises : opportunities and challenges
10
International journal of electronic commerce : IJEC
10
National tax journal
10
Psychology & marketing
10
Technological forecasting & social change : an international journal
10
International journal of retail & distribution management
9
Journal of fashion marketing and management
9
Report for the year ... on the trade and commerce of Corfu
9
The journal of industrial economics
9
Electronic commerce in small to medium-sized enterprises : frameworks, issues and implications
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
8
Managing information technology in small business : challenges and solutions
8
NBER working paper series
8
Report for the year ... on the trade and commerce of Roumania
8
E-business issues, challenges and opportunities for SMEs : driving competitiveness
7
Electronic commerce research
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of management & enterprise development : IJMED
7
Journal of global information management : an official publication of the Information Resources Management Association
7
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ECONIS (ZBW)
8
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1
An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
Saved in:
2
Special issue: innovative e-marketing products and management : customer behaviour and service
Tsekouropoulos, Georgios
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011687984
Saved in:
3
An eyeball diagram : illustrating the common CSFs in e-commerce business satisfaction for successful adoption of e-commerce systems by SMEs
Wu, Mingxuan
;
Jewell, Rod
;
Gide, Ergun
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 169-192
Persistent link: https://www.econbiz.de/10009630947
Saved in:
4
The impact of website attractiveness, consumer-website identification, and website trustworthiness on purchase intention
Lee, Zui Chih
;
Yurchisin, Jennifer
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 272-287
Persistent link: https://www.econbiz.de/10009489245
Saved in:
5
Segmenting small and medium manufacturing enterprises for electronic customer relationship management industry : the case of Thailand
Sophonthummapharn, Kittipong
- In:
International journal of electronic customer …
5
(
2011
)
1
,
pp. 75-96
Persistent link: https://www.econbiz.de/10009296340
Saved in:
6
Critical factors of ASP acceptance in SMEs: an empirical study of Chinese ASP clients
Lu, Xiang-hua
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 297-314
Persistent link: https://www.econbiz.de/10003787126
Saved in:
7
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
8
A study for establishing E-commerce Business Satisfaction model to measure e-commerce success in SMEs
Gide, E.
;
Wu, M. X.
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 307-325
Persistent link: https://www.econbiz.de/10003754373
Saved in:
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