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~isPartOf:"International journal of hospitality management"
~isPartOf:"International journal of innovation and technology management"
~subject:"Innovation management"
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Search: subject:"Dienstleistungssektor"
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Innovation management
Dienstleistungssektor
41
Service industry
40
Dienstleistungsqualität
23
Service quality
23
Customer satisfaction
10
Dienstleistung
10
Kundenzufriedenheit
10
Services
10
Consumer behaviour
9
Innovationsmanagement
9
Konsumentenverhalten
9
Beschwerdemanagement
7
Complaint management
7
Customer service
7
Gastronomie
7
Innovation
7
Kundenservice
7
Restaurant industry
7
Service failure
6
Beziehungsmarketing
4
Emotion
4
Hospital
4
Krankenhaus
4
Relationship marketing
4
Service innovation
4
Service recovery
4
Creativity
3
Hotel industry
3
Hotellerie
3
Kreativität
3
New product development
3
Produktentwicklung
3
Service encounter
3
Automation
2
Automatisierung
2
Brand management
2
China
2
Cognition
2
Dienstleistungsinnovation
2
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7
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2
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9
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9
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2
Sammelwerk
2
Case study
1
Fallstudie
1
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English
9
Author
All
Chang, C. M.
2
Azis, Yudi
1
Cheng, Jen-Son
1
Daim, Tugrul U.
1
Durmusoglu, Serdar S.
1
Godinho, Manuel Mira
1
Lopes, Luísa Ferreira
1
Luu Trong Tuan
1
Nisar, Qasim Ali
1
Osada, Hiroshi
1
Qian, David
1
Tamm, Ulrich
1
Tang, Ta-Wei
1
Ul Hameed, Waseem
1
Wang, Tsai-Chiao
1
Wu, Hung-Che
1
Yang, Mingjun
1
Zamantılı Nayır, Dilek
1
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Published in...
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International journal of hospitality management
International journal of innovation and technology management
The service industries journal
39
Journal of business research : JBR
25
International journal of innovation management
21
Service business
14
International journal of services technology and management
12
International journal of production economics
11
The journal of business & industrial marketing
11
Economics of innovation and new technology
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
9
International journal of business innovation and research
7
The journal of services marketing
7
European journal of innovation management : EJIM
6
Industry and innovation
6
Innovation: organization & management : IOM
6
International journal of technology management : IJTM
6
Research policy : policy, management and economic studies of science, technology and innovation
6
Technological forecasting & social change : an international journal
6
Journal of innovation & knowledge : JIK
5
Service innovation : organizational responses to technological opportunities & market imperatives
5
SpringerLink / Bücher
5
Technology analysis & strategic management
5
IEEE transactions on engineering management : EM
4
Journal of hospitality marketing & management
4
Journal of open innovation : technology, market, and complexity
4
Journal of service research : JSR
4
African journal of science, technology, innovation and development : AJSTID
3
Business horizons
3
CASE network studies & analyses
3
Creativity and innovation management
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Industrial and corporate change
3
International journal of business excellence
3
International journal of business innovation and research : IJBIR
3
International journal of contemporary hospitality management
3
International journal of innovation management : IJIM
3
International journal of quality and service sciences
3
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ECONIS (ZBW)
9
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1
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9
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9
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date (oldest first)
1
Relationships between external knowledge, internal innovation, firms# open innovation performance, service innovation and business performance in the Pakistani hotel industry
Ul Hameed, Waseem
;
Nisar, Qasim Ali
;
Wu, Hung-Che
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012425261
Saved in:
2
Dual-focused transformational leadership and service innovation in hospitality organisations : a multilevel investigation
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013198487
Saved in:
3
Innovation and productivity in services : a methodological approach
Lopes, Luísa Ferreira
;
Godinho, Manuel Mira
- In:
International journal of innovation and technology …
16
(
2019
)
5
,
pp. 1950034-1-1950034-26
Persistent link: https://www.econbiz.de/10012111076
Saved in:
4
Designing lifestyle hotels
Cheng, Jen-Son
;
Tang, Ta-Wei
;
Wang, Tsai-Chiao
- In:
International journal of hospitality management
58
(
2016
),
pp. 95-106
Persistent link: https://www.econbiz.de/10011581400
Saved in:
5
How formalization hinder different firm innovativeness types : opening the black box with evidence from a service industry
Zamantılı Nayır, Dilek
;
Tamm, Ulrich
;
Durmusoglu, …
- In:
International journal of innovation and technology …
11
(
2014
)
5
,
pp. 1-22
Persistent link: https://www.econbiz.de/10010440212
Saved in:
6
Managing innovation using design for Six Sigma (DFSS) approach in healthcare service organizations
Azis, Yudi
;
Osada, Hiroshi
- In:
International journal of innovation and technology …
10
(
2013
)
3
,
pp. 1-19
Persistent link: https://www.econbiz.de/10009780020
Saved in:
7
Special issue on technology management in healthcare service organizations
Chang, C. M.
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009780026
Saved in:
8
The creation of novel and marketable service ideas
Chang, C. M.
- In:
International journal of innovation and technology …
8
(
2011
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10008987209
Saved in:
9
Special issue on technology management in the service sector
Daim, Tugrul U.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003894295
Saved in:
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