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~isPartOf:"International journal of hospitality management"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"Psychology & marketing"
~person:"Back, Ki-Joon"
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Customer satisfaction
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Back, Ki-Joon
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International journal of hospitality management
International journal of productivity and quality management : IJPQM
Psychology & marketing
Journal of travel and tourism marketing
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Service business
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ECONIS (ZBW)
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Why am I satisfied? : see my reviews : price and location matter in the restaurant industry
Kim, Jaewook
;
Lee, Minwoo
;
Kwon, Wooseok
;
Park, Hyekyung
; …
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013271311
Saved in:
2
Exploring the underlying factors of customer value in restaurants : a machine learning approach
Kwon, Wooseok
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012389076
Saved in:
3
Customers' needs satisfaction : a scale validation with refinement in the integrated resort setting
Ahn, Jiseon
;
Back, Ki-Joon
;
Choe, Yeongbae
- In:
International journal of hospitality management
82
(
2019
),
pp. 39-47
Persistent link: https://www.econbiz.de/10012121391
Saved in:
4
Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction
Ju, Yongwook
;
Back, Ki-Joon
;
Choi, Youngjoon
;
Lee, Jin-soo
- In:
International journal of hospitality management
77
(
2019
),
pp. 342-352
Persistent link: https://www.econbiz.de/10011988629
Saved in:
5
Antecedents and consequences of customer brand engagement in integrated resorts
Ahn, Jiseon
;
Back, Ki-Joon
- In:
International journal of hospitality management
75
(
2018
),
pp. 144-152
Persistent link: https://www.econbiz.de/10011944979
Saved in:
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