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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Hospital"
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Search: subject:"Management"
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Hospital
Hotel industry
489
Hotellerie
489
Consumer behaviour
392
Konsumentenverhalten
392
Beziehungsmarketing
347
Relationship marketing
347
Dienstleistungsqualität
268
Service quality
268
Customer satisfaction
253
Kundenzufriedenheit
253
Gastronomie
193
Restaurant industry
193
Hospitality industry
169
Gastgewerbe
167
Brand management
132
Markenführung
132
Corporate Social Responsibility
120
Corporate social responsibility
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Arbeitsverhalten
112
Work behaviour
112
Brand image
102
Environmental management
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Umweltmanagement
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88
Unternehmenserfolg
88
Tourism industry
82
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77
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89
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Miao, Li
4
Busser, James A.
3
So, Kevin Kam Fung
3
Bai, Billy
2
Guchait, Priyanko
2
Hon, Alice H. Y.
2
Im, Jinyoung
2
Khan, Mahmood A.
2
Kim, Hyun Jeong
2
King, Brian
2
King, Ceridwyn
2
Köseoglu, Mehmet Ali
2
Ma, Emily
2
Okumus, Fevzi
2
Shulga, Lenna V.
2
Wang, Xingyu
2
Wu, Luorong
2
Xiong, Lina
2
Aattila, Anna S.
1
Abbas, Muhammad
1
Abbott, JéAnna Lanza
1
Agrusa, Jerome
1
Aladag, Omer Faruk
1
Alonso, Abel Duarte
1
Arici, Hasan Evrim
1
Arici, Nagihan Cakmakoglu
1
Ariffin, Ahmad Azmi M.
1
Aubke, Florian
1
Ayeh, Julian K.
1
Baggio, Rodolfo
1
Bao, Huilin
1
Benavides-Chicón, Carlos Guillermo
1
Bento, Graziela dos Santos
1
Bilgihan, Anil
1
Birtch, Thomas A.
1
Bizjak, Boštjan
1
Book, Laura
1
Borghi, Matteo
1
Bosselman, Robert H.
1
Braojos, Jéssica
1
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Published in...
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International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of health organization and management
121
Health care management review : HCM review
99
Krankenhausmanagement : Strategien, Konzepte, Methoden
58
Health care management science
53
International journal of contemporary hospitality management
40
SpringerLink / Bücher
40
Health care management science : a new journal serving the international health care management community
28
Quality management journal : QMJ
28
International journal of productivity and quality management : IJPQM
24
European journal of operational research : EJOR
23
Management science : journal of the Institute for Operations Research and the Management Sciences
23
The TQM journal : the international review of organizational improvement
23
International journal of production research
22
Journal of hospitality marketing & management
22
Manufacturing & service operations management : M & SOM
22
Controlling : ein Managementinstrument für die erfolgreiche Steuerung von Gesundheitsbetrieben
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
The international journal of human resource management
20
International journal of services and operations management
18
Business process management journal
17
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
17
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
16
Production and operations management : an international journal of the Production and Operations Management Society
16
Tourism management : research, policies, practice
16
Journal of business research : JBR
15
International journal of six sigma and competitive advantage : IJSSCA
14
Public management review
14
Technological forecasting & social change : an international journal
14
Europäische Hochschulschriften / 5
13
International journal of production economics
13
International journal of technology management : IJTM
13
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
13
Betriebswirtschaftliche Forschung und Praxis : BFuP
12
Health marketing quarterly
12
International journal of pharmaceutical and healthcare marketing : IJPHM
12
International journal of quality & reliability management
12
Journal of operations management
12
Total quality management & business excellence
12
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ECONIS (ZBW)
89
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89
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1
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
2
Serving diverse customers : the impact of cultural intelligence on employee burnout, engagement, and job satisfaction
Min, Hyounae
;
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 503-527
Persistent link: https://www.econbiz.de/10014230029
Saved in:
3
Building middle-range theories using case studies in hospitality
management
Khan, Mahmood A.
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440021
Saved in:
4
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
5
How high-performance HR practices and LMX affect employee engagement and creativity in hospitality
He, Jie
;
Morrison, Alastair M.
;
Zhang, Hao
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1360-1382
Persistent link: https://www.econbiz.de/10012624207
Saved in:
6
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
7
Lean
management
in hotels : where we are and where we might go
Perdomo-Verdecia, Vladimir
;
Sacristán-Díaz, Macarena
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013255969
Saved in:
8
Can group diversity translate adhocracy culture into service innovative behavior among hospitality employees? : a multilevel study
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227714
Saved in:
9
Disruptive technologies and innovation in hospitality : a computer-assisted qualitative data analysis approach
Lee, Minwoo
;
Sisson, Annamarie D.
;
Costa, Rui
;
Bai, Billy
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
4
,
pp. NP47-NP61
Persistent link: https://www.econbiz.de/10014266128
Saved in:
10
Business strategies and financial reporting complexity in hospitality firms
Poretti, Cédric
;
Jérôme, Tiphaine
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310663
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