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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing management : MM"
~person:"Fu, Xiaoxiao"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
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Customer delight
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Dienstleistungsqualität
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Emotion
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Fu, Xiaoxiao
Han, Heesup
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International journal of hospitality management
Journal of hospitality marketing & management
Journal of marketing management : MM
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Examining key drivers of customer delight in a hotel experience : a cross-cultural perspective
Torres, Edwin N.
;
Fu, Xiaoxiao
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
36
(
2014
),
pp. 255-262
Persistent link: https://www.econbiz.de/10010239280
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