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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of leadership & organizational studies : JLOS"
~subject:"Emotion"
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Search: subject:"Management"
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Emotion
Hotel industry
434
Hotellerie
434
Consumer behaviour
310
Konsumentenverhalten
310
Beziehungsmarketing
281
Relationship marketing
281
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Kundenzufriedenheit
203
Führungsstil
202
Leadership style
202
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Arbeitsverhalten
128
Work behaviour
128
Corporate Social Responsibility
108
Corporate social responsibility
108
Managers
106
Arbeitszufriedenheit
103
Brand management
103
Job satisfaction
103
Markenführung
103
Führungskräfte
102
Environmental management
92
Umweltmanagement
91
Firm performance
85
Unternehmenserfolg
85
USA
84
United States
84
Hospital
78
Krankenhaus
78
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
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1
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Article
87
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87
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87
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English
87
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Madera, Juan M.
5
Lee, Lindsey
4
Mattila, Anna S.
4
Guchait, Priyanko
3
Han, Heesup
3
Pizam, Abraham
3
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Jang, Soocheong
2
Kang, Juhee
2
Kim, Taegoo
2
Lee, Gyehee
2
Luo, Anqi
2
Medler-Liraz, Hana
2
Qu, Hailin
2
Ren, Shuang
2
Scott, Noel
2
Torres, Edwin N.
2
Wang, Xingyu
2
Wang, Yao-Chin
2
Aattila, Anna S.
1
Abbott, JéAnna Lanza
1
Ahn, Jiseon
1
Babalola, Mayowa T.
1
Back, Ki-Joon
1
Back, Robin M.
1
Beck, Jeffrey A.
1
Beiza, Alberto
1
Bianchi, Constanza
1
Bilgili, Hansin
1
Birtch, Thomas A.
1
Boǧan, Erhan
1
Breevaart, Kimberley
1
Brunner-Sperdin, Alexandra
1
Bufquin, Diego
1
Cacho-Elizondo, Silvia
1
Cai, Zhenyao
1
Chadee, Doren
1
Chang, Kuo-Chien
1
Chen, Annie Huiling
1
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International journal of hospitality management
Journal of leadership & organizational studies : JLOS
Journal of business research : JBR
96
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
72
Journal of business ethics : JOBE
63
Journal of retailing and consumer services
63
The journal of brand management : an international journal
42
Leadership & organization development journal
35
The journal of product & brand management
35
Academy of Management journal : AMJ
31
Tourism management : research, policies, practice
31
The journal of services marketing
30
SpringerLink / Bücher
29
International journal of contemporary hospitality management
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
Psychology & marketing
23
Journal of business and psychology
21
Journal of hospitality marketing & management
21
Journal of managerial psychology
21
Industrial marketing management : the international journal for industrial and high-tech firms
18
Journal of travel and tourism marketing
18
The service industries journal
18
European journal of marketing : EJM
17
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
16
Cogent business & management
15
Journal of service research : JSR
15
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
15
Marketing letters : a journal of research in marketing
14
The journal of management development
14
Administrative Sciences : open access journal
13
Journal of business ethics : JBE
13
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
13
Journal of marketing management : MM
13
Tourism management perspectives : TMP
13
European journal of marketing
12
Human relations
12
International journal of project management : the journal of The International Project Management Association
12
Journal of promotion management : innovations in planning and applied research
12
Service business
12
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ECONIS (ZBW)
87
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87
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1
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
2
The mask of sanity? : leader primary psychopathy and the effects of leader emotion regulation strategies on followers
Wisse, Barbara
;
Sleebos, Ed
;
Keller, Anita
- In:
Journal of leadership & organizational studies : JLOS
31
(
2024
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10014633125
Saved in:
3
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
4
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
5
The consequences of incongruent abusive supervision : anticipation of social exclusion, shame, and turnover intentions
Korman, Benjamin A.
;
Tröster, Christian
;
Gießner, …
- In:
Journal of leadership & organizational studies : JLOS
28
(
2021
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10012592520
Saved in:
6
Leading remotely in a time of crisis : relationships with emotional intelligence
Wittmer, Jenell L. S.
;
Hopkins, Margaret M.
- In:
Journal of leadership & organizational studies : JLOS
29
(
2022
)
2
,
pp. 176-189
Persistent link: https://www.econbiz.de/10013257154
Saved in:
7
How to cope with an abusive leader? : examinations of subordinates' affective reactions, CWB-O and turnover intentions
Zhang, Wen
;
Zheng, Shumin
;
Pletzer, Jan Luca
;
Derks, Daantje
- In:
Journal of leadership & organizational studies : JLOS
29
(
2022
)
4
,
pp. 389-408
Persistent link: https://www.econbiz.de/10013387592
Saved in:
8
How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
9
The influence of exploitative leadership on hospitality employees’ green innovative behavior : a moderated mediation model
Wang, Zhining
;
Ren, Shuang
;
Chadee, Doren
;
Sun, Chuanwei
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013327970
Saved in:
10
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
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