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~isPartOf:"International journal of hospitality management"
~isPartOf:"Public management review"
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Search: subject:"Performance-Messung"
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Performance measurement
102
Performance-Messung
102
Hotel industry
42
Hotellerie
42
Firm performance
36
Unternehmenserfolg
36
Performance management
20
Performance-Management
20
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Kundenzufriedenheit
12
Kommunalverwaltung
10
Local government
10
Neues Steuerungsmodell
10
New public management
10
Public services
10
Öffentliche Dienstleistung
10
Hotel performance
9
Performance
8
Public administration
8
Öffentliche Verwaltung
8
Beziehungsmarketing
7
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
6
Großbritannien
6
Hospital
6
Hospitality
6
Hospitality industry
6
Krankenhaus
6
Public sector
6
Strategic management
6
Strategisches Management
6
United Kingdom
6
performance measurement
6
Öffentlicher Sektor
6
Arbeitsverhalten
5
Corporate culture
5
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Undetermined
66
Free
3
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Article
101
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1
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Article in journal
102
Aufsatz in Zeitschrift
102
Case study
3
Fallstudie
3
Aufsatzsammlung
1
Bibliografie enthalten
1
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1
Collection of articles of several authors
1
Sammelwerk
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English
102
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Elbanna, Said
4
Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Josiassen, Alexander
3
Mizrahi, Shlomo
3
Phillips, Paul
3
Abdel-Maksoud, Ahmed
2
D'Angella, Francesca
2
Galetzka, Mirjam
2
Hodari, Demian
2
James, Oliver
2
Kamel, Hany
2
Kim, Woo Gon
2
Mauri, Aurelio
2
Minchuk, Yizhaq
2
Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Raaphorst, Nadine
2
Radnor, Zoe
2
Ren, Shuang
2
Steccolini, Ileana
2
Tarí, Juan José
2
Turner, Michael J.
2
Van Ryzin, Gregg G.
2
Walker, Richard M.
2
Woo, Linda
2
Xie, Karen L.
2
Abbott, JéAnna Lanza
1
Aiken, Mike
1
Al-Hajri, Abdullah
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Altin, Mehmet
1
Alves, Helena
1
Andrews, Rhys
1
Angiola, Nunzio
1
Aubke, Florian
1
Avellandea, Claudia N.
1
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Published in...
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International journal of hospitality management
Public management review
International journal of production research
161
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
125
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
96
SpringerLink / Bücher
96
Journal of business research : JBR
90
The international journal of productivity and performance management
86
Omega : the international journal of management science
78
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
64
International journal of quality & reliability management
55
Management accounting research
55
Journal of management accounting research : JMAR
53
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
43
Total quality management & business excellence
43
International journal of project management : the journal of The International Project Management Association
41
The journal of portfolio management : JPM
40
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
39
The accounting review : a publication of the American Accounting Association
39
Cogent business & management
38
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Advances in management accounting : a research annual
36
Journal of accounting & organizational change
35
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ECONIS (ZBW)
102
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81
CRM and the bottom line : do all CRM dimensions affect firm performance?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
Saved in:
82
Knowledge sharing in revenue management teams : antecedents and consequences of group cohesion
Aubke, Florian
;
Wöber, Karl
;
Scott, Noel
;
Baggio, Rodolfo
- In:
International journal of hospitality management
41
(
2014
),
pp. 149-157
Persistent link: https://www.econbiz.de/10010403055
Saved in:
83
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
- In:
International journal of hospitality management
43
(
2014
),
pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Saved in:
84
Customer accounting and marketing performance measures in the hotel industry : evidence from Australia
McManus, Lisa
- In:
International journal of hospitality management
33
(
2013
),
pp. 140-152
Persistent link: https://www.econbiz.de/10009746466
Saved in:
85
Special issue: Performance management in Asia-Pacific
Walker, Richard M.
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010233471
Saved in:
86
Social return on investment (SROI) and performance measurement : the opportunities and barriers for social enterprises in health and social care
Millar, Ross
;
Hall, Kelly
- In:
Public management review
15
(
2013
)
6
,
pp. 923-941
Persistent link: https://www.econbiz.de/10010204827
Saved in:
87
Changing times of charities : performance management in a Third Sector housing association
Manville, Graham
;
Broad, Martin
- In:
Public management review
15
(
2013
)
7
,
pp. 992-1010
Persistent link: https://www.econbiz.de/10010207221
Saved in:
88
Voice behavior and performance ratings : the role of political skill
Hung, Hao-kai
;
Yeh, Ryh-song
;
Shih, Hsin-yu
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 442-450
Persistent link: https://www.econbiz.de/10009503298
Saved in:
89
Some like it non-financial : politicians' and managers' view on the importance of performance information
Liguori, Marianunziata
;
Sicilia, Mariafrancesca
; …
- In:
Public management review
14
(
2012
)
7
,
pp. 903-922
Persistent link: https://www.econbiz.de/10009697333
Saved in:
90
Performance measurement and performance information in new democracies : a study of the Estonian central government
Nömm, Külli
;
Randma-Lilv, Tiina
- In:
Public management review
14
(
2012
)
7
,
pp. 859-879
Persistent link: https://www.econbiz.de/10009697335
Saved in:
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