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~isPartOf:"International journal of hospitality management"
~isPartOf:"The American economic review"
~subject:"Service quality"
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Search: subject_exact:"Gesundheitssektor"
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Service quality
Gesundheitswesen
28
Health care system
28
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14
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14
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13
Health care
13
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Arboleda, Ana M.
2
Clergue, Valentina
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Etemad-Sajadi, Reza
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Heo, Cindy Yoonjoung
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Pizam, Abraham
2
Adol, Gogo Fredrick Collins
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1
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1
Shoemaker, Stowe
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1
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1
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International journal of hospitality management
The American economic review
Journal of health organization and management
28
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Working paper / National Bureau of Economic Research, Inc.
16
Journal of health economics
15
Quality management journal : QMJ
14
Journal of service management
13
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
Health marketing quarterly
11
Journal of business research : JBR
11
The service industries journal
11
Total quality management & business excellence
11
CHE research paper
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Health economics
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
The Milbank quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
International journal of quality and service sciences
7
OECD Health Statistics
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
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Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
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Journal of the Operational Research Society
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ECONIS (ZBW)
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Measuring patient experience in healthcare
Godovykh, Maksim
;
Pizam, Abraham
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
Saved in:
2
Promising European research results to improve hospitality in healthcare by eHealth
Zsarnoczky-Dulhazi, Fanny
;
Zsarnoczky, Martin
;
Kopper, Bence
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-5
Persistent link: https://www.econbiz.de/10014334467
Saved in:
3
Toward hospitable healthcare
Yesawich, Peter C.
;
Shoemaker, Stowe
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
Saved in:
4
Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.
;
Fried Kline, Sheryl
;
DeMicco, Frederick J.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334758
Saved in:
5
Reprint of: Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
6
Interactive voice response systems : the double-edged sword of AI and the culture of hospitality in healthcare
Hacikara, Ahmet
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-2
Persistent link: https://www.econbiz.de/10014334771
Saved in:
7
Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
8
Special issue: Hospitality in healthcare
Pizam, Abraham
(
ed.
)
-
2023
Persistent link: https://www.econbiz.de/10014336554
Saved in:
9
Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
10
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
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