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~isPartOf:"International journal of hospitality management"
~language:"eng"
~person:"Miao, Li"
~person:"Sirianni, Nancy J."
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Consumer behaviour
3
Customer service
3
Konsumentenverhalten
3
Kundenservice
3
Dienstleistungsqualität
2
Gastgewerbe
2
Hospitality industry
2
Service quality
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Bewertung
1
Communication
1
Communication accommodation
1
Consumption value
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Cross-cultural management
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Cross-cultural relations
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Customer satisfaction
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Emotion
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Emotional response
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Evaluation
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Hospital
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Hotel industry
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Hotellerie
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Intercultural service encounter
1
Interkulturelle Beziehungen
1
Interkulturelles Management
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Kommunikation
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Krankenhaus
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Kundenzufriedenheit
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Other consumers
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Personalisierung
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Personality psychology
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Personalization
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Persönlichkeitspsychologie
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Selbstverpflichtung
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Self-regulation
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Service encounters
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Social behaviour
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Sociometer theory
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Miao, Li
Sirianni, Nancy J.
Mattila, Anna S.
4
Torres, Edwin N.
3
Bai, Billy
2
Cheng, Bao
2
Huang, Zhuowei
2
Huey Chern Boo
2
Liu, Canmian
2
Liu, Qing
2
Lu, Lu
2
Lyu, Yijing
2
MacQuilken, Lisa
2
Wei, Wei
2
Xie, Lishan
2
Zhang, Tingting
2
Aattila, Anna S.
1
Andajigarmaroudi, Saeed
1
Babalola, Mayowa
1
Babalola, Mayowa T.
1
Baker, William
1
Bilgihan, Anil
1
Bizjak, Boštjan
1
Borghi, Matteo
1
Brewster, Zachary W.
1
Butcher, Ken
1
Cao, Qiqi
1
Chang, Feng-hsiang
1
Chang, Kuo-Chien
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Chang, Yaping
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Chen, Haixiao
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Chen, Kaung-hwa
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Chen, Mengyuan
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Chen, Po-Ju
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Chen, Qiurong
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Chen, Sandy C.
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Choi, Hyung-Min
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Choi, Sungwoo
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International journal of hospitality management
Journal of marketing
2
The journal of services marketing
2
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
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Journal of service management
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Journal of service research : JSR
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ECONIS (ZBW)
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Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
2
Self-regulation and "other consumers" at service encounters : a sociometer perspective
Miao, Li
- In:
International journal of hospitality management
39
(
2014
),
pp. 122-129
Persistent link: https://www.econbiz.de/10010389398
Saved in:
3
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
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