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~isPartOf:"International journal of hospitality management"
~person:"Ali, Faizan"
~subject:"Emotion"
~subject:"Mobilkommunikation"
~subject:"Viral marketing"
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Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
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