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~isPartOf:"International journal of hospitality management"
~person:"Cheng, Simone"
~subject:"Airbnb"
~subject:"China"
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The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone
;
Lam, Terry
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
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