//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~person:"Hsu, Cathy H. C."
~subject:"Airbnb"
~subject:"China"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer complaints"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Airbnb
China
Acculturation
1
Beschwerdemanagement
1
Chinese consumers
1
Complaint management
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Service failure
1
Service quality
1
Social presence
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Hsu, Cathy H. C.
Sparks, Beverley
2
Andajigarmaroudi, Saeed
1
Butcher, Ken
1
Cheng, Simone
1
Golmohammadi, Alireza
1
Jahandideh, Behrouz
1
Kim, Hyunsu
1
Lam, Terry
1
Lee, Yun Lok
1
Li, Mimi
1
Liu, Zhaoping
1
Lu, Lu
1
Meng, Fang
1
Miao, Li
1
Mihalik, Brian J.
1
Mody, Makarand Amrish
1
Moon, Hyoungeun
1
O'Gorman, Kevin D.
1
Qiu, Shangzhi
1
So, Kevin Kam Fung
1
Taheri, Babak
1
Weber, Karin
1
Wei, Wei
1
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of travel and tourism marketing
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin
;
Sparks, Beverley
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->