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~isPartOf:"International journal of hospitality management"
~person:"Wong, IpKin Anthony"
~subject:"Work behaviour"
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Work behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Wong, IpKin Anthony
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International journal of hospitality management
International journal of contemporary hospitality management
3
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ECONIS (ZBW)
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When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
2
Effects of psychological contract breach on attitudes and performance : the moderating role of competitive climate
Li, Jun
;
Wong, IpKin Anthony
;
Kim, Woo Gon
- In:
International journal of hospitality management
55
(
2016
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011497851
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