//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Performance-Messung"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Performance measurement
57
Performance-Messung
57
Hotel industry
42
Hotellerie
42
Firm performance
28
Unternehmenserfolg
28
Customer satisfaction
9
Dienstleistungsqualität
9
Hotel performance
9
Kundenzufriedenheit
9
Service quality
9
Performance
8
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
6
Hospital
6
Hospitality
6
Hospitality industry
6
Krankenhaus
6
Arbeitsverhalten
4
Consumer behaviour
4
Financial performance
4
Hotel
4
Konsumentenverhalten
4
Performance management
4
Performance-Management
4
Strategic management
4
Strategisches Management
4
Sustainability
4
Work behaviour
4
Brand management
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Hotels
3
Human Resource Management
3
Internet marketing
3
Markenführung
3
Marketing management
3
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Assaf, A. Georges
2
Josiassen, Alexander
2
Alcántara-Pilar, Juan Miguel
1
Babalola, Mayowa T.
1
Barrio-García, Salvador del
1
Cheng, Bao
1
Crespo-Almendros, Esmeralda
1
Cvelbar, Ljubica Knezevic
1
Cvelbar, Ljubica Knežević
1
Dong, Yun
1
Garba, Omale A.
1
Guo, Gongxing
1
Guo, Liang
1
Hodari, Demian
1
Kobinah, Thomas
1
Li, Pei-chi
1
Peng, Yan
1
Porcu, Lucia
1
Qu, Yuanmei Elly
1
Ren, Shuang
1
Turner, Michael J.
1
Way, Sean A.
1
Witteman, Wiarda
1
Woo, Linda
1
Wu, Shwu-ing
1
Zhou, Xing
1
more ...
less ...
Published in...
All
International journal of hospitality management
Industrial marketing management : the international journal for industrial and high-tech firms
16
The journal of business & industrial marketing
13
Journal of business research : JBR
7
International journal of electronic customer relationship management : IJECRM
6
Journal of retailing and consumer services
5
GfK marketing intelligence review : Marketingforschung für die Praxis
4
Cogent business & management
3
Journal of strategic marketing
3
Journal of the Academy of Marketing Science
3
Marketing letters : a journal of research in marketing
3
The service industries journal
3
Economic research
2
Edition Sozialwirtschaft
2
Information systems and e-business management : ISeB
2
International journal of business performance management
2
International journal of contemporary hospitality management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production research
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal for international business and entrepreneurship development
2
Journal of business ethics : JOBE
2
Journal of business-to-business marketing
2
Journal of marketing
2
Journal of marketing management : MM
2
Operations management research : OMR ; advancing practice through theory
2
SpringerLink / Bücher
2
Strategic change : SC ; briefings in entrepreneurial finance
2
The journal of services marketing
2
Total quality management & business excellence
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
2
Abacus : a journal of accounting, finance and business studies
1
Achieving excellence in stakeholder management
1
Advances in hospitality and leisure
1
Asian journal of accounting & governance
1
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
Betriebswirtschaftliche Forschung zur Unternehmensführung
1
more ...
less ...
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
2
Analyzing the influence of firm-wide integrated marketing communication on market performance in the hospitality industry
Porcu, Lucia
;
Barrio-García, Salvador del
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 13-24
Persistent link: https://www.econbiz.de/10012058600
Saved in:
3
Negative workplace gossip : its impact on customer service performance and moderating roles of trait mindfulness and forgiveness
Babalola, Mayowa T.
;
Ren, Shuang
;
Kobinah, Thomas
;
Qu, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 136-143
Persistent link: https://www.econbiz.de/10012058666
Saved in:
4
Hotel property performance : the role of strategic management accounting
Turner, Michael J.
;
Way, Sean A.
;
Hodari, Demian
; …
- In:
International journal of hospitality management
63
(
2017
),
pp. 33-43
Persistent link: https://www.econbiz.de/10011705761
Saved in:
5
The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
6
CRM and the bottom line : do all CRM dimensions affect firm performance?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
Saved in:
7
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->