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~isPartOf:"International journal of hospitality management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Leadership"
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Search: subject_exact:"Einfühlungsvermögen"
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Consumer behaviour
Customer satisfaction
Leadership
Emotion
172
Konsumentenverhalten
78
Dienstleistungsqualität
51
Kundenzufriedenheit
51
Service quality
51
Hotel industry
50
Hotellerie
50
Gastronomie
39
Restaurant industry
39
Beziehungsmarketing
36
Relationship marketing
36
Arbeitszufriedenheit
29
Job satisfaction
29
Arbeitsverhalten
26
Work behaviour
26
Tourism employees
24
Tourismusberufe
24
Stress
20
Work stress
20
Emotional labor
19
Hospitality industry
17
Emotions
15
Gastgewerbe
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Customer service
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Kundenservice
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Organizational behaviour
14
Verhalten in Organisationen
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Brand management
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Hospital
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Krankenhaus
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Markenführung
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Personality psychology
12
Persönlichkeitspsychologie
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Arbeitspsychologie
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Organizational psychology
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Satisfaction
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Beschwerdemanagement
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96
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Jang, Soocheong
6
Han, Heesup
5
Kim, Jong-Hyeong
4
Mattila, Anna S.
4
Guchait, Priyanko
3
Lee, Lindsey
3
Madera, Juan M.
3
Min, Hyounae
3
Qu, Hailin
3
Song, Hanqun
3
Al-Ansi, Amr
2
Alrawadieh, Zaid
2
Altinay, Levent
2
Arici, Hasan Evrim
2
Back, Robin M.
2
Bilgihan, Anil
2
Bufquin, Diego
2
Dedeoğlu, Bekir Bora
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, DongHee
2
Kim, Woo Gon
2
Luo, Anqi
2
Ok, Chihyung
2
Okumus, Fevzi
2
Park, Jeong-Yeol
2
Peng, Norman
2
Scott, Noel
2
Torres, Edwin N.
2
Tulucu, Fadime
2
Wang, Yao-Chin
2
Youn, Hyewon
2
Zhang, Tingting
2
Aattila, Anna S.
1
Ahn, Jiseon
1
Avloniti, A.
1
Back, Ki-Joon
1
Back, Ki-joon
1
Baek, Jooa
1
Barrett, Betsy
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International journal of hospitality management
Journal of business research : JBR
162
Journal of retailing and consumer services
129
Psychology & marketing
58
Journal of consumer research : JCR ; an interdisciplinary bimonthly
52
Tourism management : research, policies, practice
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
40
Journal of hospitality marketing & management
39
Journal of travel and tourism marketing
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
38
The journal of services marketing
38
European journal of marketing : EJM
33
The journal of brand management : an international journal
33
The journal of product & brand management
33
International journal of consumer studies
30
International journal of contemporary hospitality management
30
The service industries journal
29
Journal of marketing research : JMR
27
Marketing letters : a journal of research in marketing
26
Tourism management perspectives : TMP
24
European journal of marketing
23
Journal of business ethics : JOBE
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of marketing communications
23
Journal of consumer behaviour : an international research review
22
Journal of marketing management : MM
22
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
22
Asia Pacific journal of marketing and logistics
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
17
International journal of advertising : the review of marketing communications
17
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
17
Journal of service research : JSR
17
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
17
Journal of behavioral decision making
16
Journal of economic psychology : research in economic psychology and behavioral economics
16
Journal of promotion management : innovations in planning and applied research
16
The journal of consumer marketing
16
Journal of consumer research : JCR ; an interdisciplinary journal
15
Leadership & organization development journal
15
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ECONIS (ZBW)
96
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1
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
2
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, YunYing
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
3
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
4
Impulsive hotel consumption intention in live streaming e-commerce settings : moderating role of impulsive consumption tendency using two-stage SEM
Syed Shah Alam
;
Masukujjaman, Mohammad
;
Zafir Khan …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014487590
Saved in:
5
Feeling good working with you : perspective-taking as a strategy to increase team member satisfaction
Lee, Lindsey
;
Yu, Heyao
;
Beiza, Alberto
;
Madera, Juan M.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014324980
Saved in:
6
The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic
Wu, Tung-Ju
;
Li, Jia-Min
;
Wang, Yu-Shu
;
Zhang, Ruo-Xi
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325607
Saved in:
7
Thebiophilic hotel lobby : consumer emotions, peace of mind, willingness to pay, and health-consciousness
Nanu, Luana
;
Rahman, Imran
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014325639
Saved in:
8
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
9
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
10
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
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