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~isPartOf:"International journal of hospitality management"
~subject:"Customer satisfaction"
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Search: subject:"culture"
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Customer satisfaction
Corporate culture
44
Unternehmenskultur
44
Hotel industry
26
Hotellerie
26
Arbeitsverhalten
12
Consumer behaviour
12
Konsumentenverhalten
12
Work behaviour
12
Dienstleistungsqualität
11
National culture
11
Service quality
11
Culture
10
Hospitality industry
10
Nationalkultur
10
Arbeitszufriedenheit
9
Gastgewerbe
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Hospital
9
Job satisfaction
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Krankenhaus
9
Organizational behaviour
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Verhalten in Organisationen
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Organizational culture
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China
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Führungsstil
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Human Resource Management
6
Innovation
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Personalmanagement
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Tourism employees
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Tourismusberufe
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Betriebsklima
5
Beziehungsmarketing
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Emotion
5
Employee retention
5
Gastronomie
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Kundenzufriedenheit
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Mitarbeiterbindung
5
Relationship marketing
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Restaurant industry
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Alcorn, Michelle
1
Choi, Danny Woosik
1
Fu, Xiaoxiao
1
Guchait, Priyanko
1
Han, Heesup
1
Kao, Chiu-Ying
1
Kiatkawsin, Kiattipoom
1
Kim, Wansoo
1
Lee, Lindsey
1
Lee, Sanghyeop
1
Lee, Seoki
1
Lehto, Xinran Y.
1
Luo, Anqi
1
Madera, Juan M.
1
Torres, Edwin N.
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Wu, Tsung-Chiung
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International journal of hospitality management
Tourism management : research, policies, practice
8
Journal of business research : JBR
4
Journal of travel and tourism marketing
4
Quality management journal : QMJ
4
International journal of Indian culture and business management
3
Journal of retailing and consumer services
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Health care management review : HCM review
2
International Management Studies
2
International journal of electronic customer relationship management : IJECRM
2
International journal of human resources development and management : IJHRDM
2
International journal of production economics
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
Journal of financial services marketing : JFSM
2
Journal of international marketing
2
Journal of the Academy of Marketing Science
2
The international review of retail, distribution and consumer research
2
The learning organization : TLO ; the international journal of critical studies in organizational learning
2
Academia : revista Latinoamericana de administración
1
Academy of Management journal : AMJ
1
Academy of Management learning & education : AMLE
1
Administrative Sciences : open access journal
1
American Journal of Business
1
Australasian marketing journal
1
Australian journal of management
1
Benchmarking : an international journal
1
Berichte aus der Betriebswirtschaft
1
Business research quarterly : BRQ
1
Cornell hospitality quarterly : CQ
1
Corporate communications : an international journal
1
Corporate governance : international journal of business in society
1
Corporate reputation review
1
Corporate social responsibility and environmental management
1
Cross cultural & strategic management
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Enlightening tourism : ET ; a pathmaking journal
1
Erfolgsfaktor Employer Branding : Mitarbeiter binden und die Gen Y gewinnen
1
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ECONIS (ZBW)
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1
Transformational leadership and service recovery performance : the mediating effect of emotional labor and the influence of
culture
Luo, Anqi
;
Guchait, Priyanko
;
Lee, Lindsey
;
Madera, Juan M.
- In:
International journal of hospitality management
77
(
2019
),
pp. 31-39
Persistent link: https://www.econbiz.de/10011988424
Saved in:
2
Organizational
culture
on customer delight in the hospitality industry
Kao, Chiu-Ying
;
Tsaur, Sheng-Hshiung
;
Wu, Tsung-Chiung
- In:
International journal of hospitality management
56
(
2016
),
pp. 98-108
Persistent link: https://www.econbiz.de/10011521555
Saved in:
3
Influence of
culture
on purchase decision : integrative models development of amusement park customers
Choi, Danny Woosik
;
Lee, Seoki
;
Alcorn, Michelle
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241785
Saved in:
4
Investigating customer loyalty formation for wellness spa : individualism vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
5
Examining key drivers of customer delight in a hotel experience : a cross-cultural perspective
Torres, Edwin N.
;
Fu, Xiaoxiao
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
36
(
2014
),
pp. 255-262
Persistent link: https://www.econbiz.de/10010239280
Saved in:
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