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~isPartOf:"International journal of hospitality management"
~subject:"Dienstleistungsqualität"
~subject:"Hotellerie"
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Dienstleistungsqualität
Hotellerie
Tourism employees
171
Tourismusberufe
171
Hotel industry
129
Arbeitszufriedenheit
75
Job satisfaction
75
Arbeitsverhalten
38
Work behaviour
38
Arbeitskräfte
37
Workforce
37
Employee retention
31
Mitarbeiterbindung
31
Stress
30
Work stress
30
Service quality
29
Emotion
24
Leistungsmotivation
23
Work motivation
23
Arbeitsleistung
21
Gastronomie
21
Job performance
21
Restaurant industry
21
Consumer behaviour
20
Customer satisfaction
20
Konsumentenverhalten
20
Kundenzufriedenheit
20
Arbeitsmobilität
18
Arbeitspsychologie
18
Beziehungsmarketing
18
Labour mobility
18
Organizational psychology
18
Relationship marketing
18
Hotel employees
17
Coronavirus
15
USA
13
United States
13
Customer service
12
Kundenservice
12
Personality psychology
12
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English
136
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Karatepe, Osman M.
12
Jung, Hyo Sun
4
Kim, Peter Beomcheol
4
Kim, Seongseop
4
Kim, Woo Gon
4
Yoon, Hye Hyun
4
Ali, Faizan
3
Cheung, Catherine
3
Hon, Alice H. Y.
3
Lee, JungHoon
3
Okumus, Fevzi
3
Ayoun, Baker
2
Babakus, Emin
2
Chathoth, Prakash K.
2
Chen, Han
2
Chiang, Chun-fang
2
Choi, Hyung-Min
2
Cobanoglu, Cihan
2
Eyoun, Khalid
2
Han, Heesup
2
Hodari, Demian
2
Huan, Tzung-cheng
2
Hyun, Sunghyup Sean
2
Ji, Yingchao
2
Khliefat, Aahed
2
Kim, Hyun Jeong
2
Ma, Emily
2
Magnini, Vincent P.
2
Ni, Yensen
2
Ok, Chihyung
2
Wang, Yao-Chin
2
Wong, Antony King Fung
2
Yavas, Ugur
2
Yin, Jie
2
Aboramadan, Mohammed
1
Adam, Issahaku
1
Adler, Howard
1
Agarwal, Promila
1
Aguiar-Quintana, Teresa
1
Al Karim, Rashed
1
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International journal of hospitality management
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
27
Tourism management : research, policies, practice
23
Tourism management perspectives : TMP
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
Tourism and hospitality research : THR
9
Journal of hospitality and tourism insights
8
The service industries journal
8
Journal of travel and tourism marketing
7
Tourism and hospitality research : the surrey quarterly review
7
The journal of services marketing
6
Economic research
5
Service business
5
The international journal of human resource management
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Cogent business & management
4
Administrative Sciences : open access journal
3
Cornell hospitality quarterly : CQ
3
European research studies
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of family business management : JFBM
3
Journal of revenue and pricing management
3
The Cornell hospitality quarterly
3
Tourism economics : the business and finance of tourism and recreation
3
Acta Universitatis Danubius / Oeconomica
2
Argumenta oeconomica
2
Employee relations
2
Europäische Hochschulschriften / 5
2
Global business and finance review
2
International journal of economics and finance
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of business ethics : JOBE
2
Journal of business research : JBR
2
Journal of management research
2
Journal of service theory and practice
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing : an international journal
2
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ECONIS (ZBW)
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1
The impact of management structure on guest satisfaction in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
2
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
3
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
4
Anxious hotel employees in China : Engaged or exhausted? : multiple effects of workplace anxiety
Yin, Jie
;
Ji, Yingchao
;
Ni, Yensen
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439995
Saved in:
5
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry : a sequential mediation model
Md Karim Rabiul
;
Karatepe, Osman M.
;
Al Karim, Rashed
; …
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014324965
Saved in:
6
Why do hotel frontline employees use service robots in the workplace? : a technology affordance theory perspective
Leung, Xi Y.
;
Zhang, Huiying
;
Lyu, Jiaying
;
Bai, Billy
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482355
Saved in:
7
When employees feel betrayed : the mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry
Lim, Weng Marc
;
Srivastava, Shalini
;
Jain, Ajay K.
; …
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482907
Saved in:
8
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha
;
Hancer, Murat
;
Chaulagain, Suja
;
Pham Phuong
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282501
Saved in:
9
Does "Nei Juan" affect "Tang Ping" for hotel employees? : the moderating effect of effort-reward imbalance
Yin, Jie
;
Ji, Yingchao
;
Ni, Yensen
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282510
Saved in:
10
Fear of COVID-19 and employee mental health in quarantine hotels : the role of self-compassion and psychological resilience at work
Kavitha Haldorai
;
Kim, Woo Gon
;
Charoenchai Agmapisarn
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311489
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