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~isPartOf:"International journal of hospitality management"
~subject:"Dienstleistungsqualität"
~subject:"South Korea"
~subject:"Südkorea"
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Dienstleistungsqualität
South Korea
Südkorea
Gastronomie
480
Restaurant industry
480
Consumer behaviour
257
Konsumentenverhalten
257
Service quality
105
Customer satisfaction
90
Kundenzufriedenheit
90
USA
71
United States
71
Beziehungsmarketing
65
Relationship marketing
65
Restaurant
49
Restaurants
48
Emotion
39
Food
36
Coronavirus
34
Lebensmittel
33
Viral marketing
27
Virales Marketing
27
Firm performance
25
Unternehmenserfolg
25
Brand image
24
Markenimage
24
Perception
24
Wahrnehmung
24
Tourism employees
21
Tourismusberufe
21
Brand management
19
COVID-19
19
Internet marketing
19
Markenführung
19
Online-Marketing
19
Corporate Social Responsibility
18
Corporate social responsibility
18
Franchising
17
Luxury goods
17
Luxusgüter
17
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123
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English
123
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Jang, Soocheong
7
Han, Heesup
4
Hanks, Lydia
4
Jung, Hyo Sun
4
Line, Nathaniel D.
4
Yoon, Hye Hyun
4
Brewster, Zachary W.
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kim, Eojina
3
Kim, Woo Gon
3
Tang, Liang
3
Chou, Sheng-Fang
2
Gan, Bernard
2
Ha, Jooyeon
2
Ham, Sunny
2
Hwang, Jinsoo
2
Iqbal, Juman
2
Jeong, EunHa
2
Kang, Juhee
2
Kim, Haemi
2
Kim, Seongseop
2
Kim, Young
2
Law, Rob
2
Lee, Yong-ki
2
Lu, Lu
2
Madhan, Kumar
2
Mattila, Anna S.
2
Namkung, Young
2
Noone, Breffni M.
2
Orlowski, Marissa
2
Park, Soona
2
Qu, Hailin
2
Ryu, Kisang
2
Seo, Soobin
2
Seo, Sunhee
2
Shagirbasha, Shameem
2
Zhang, Lu
2
Zhang, Tingting
2
Ahn, Jee Ahe
1
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International journal of hospitality management
International journal of contemporary hospitality management
36
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Journal of retailing and consumer services
11
Journal of travel and tourism marketing
11
Journal of hospitality and tourism insights
8
The Cornell hospitality quarterly
8
Cornell hospitality quarterly : CQ
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Quality management journal : QMJ
6
Services marketing quarterly
6
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Service business
4
The TQM journal : the international review of organizational improvement
4
The journal of services marketing
4
The service industries journal
4
Tourism management : research, policies, practice
4
Tourism management perspectives : TMP
4
Applied economics letters
3
International journal of quality & reliability management
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of revenue and pricing management
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
American economic journal : a journal of the American Economic Association
2
Benchmarking : an international journal ; BIJ
2
Discussion paper / Tinbergen Institute
2
Economics & finance notes
2
Enlightening tourism : ET ; a pathmaking journal
2
Food policy : economics planning and politics of food and agriculture
2
Global business and finance review
2
Global business review
2
International journal of business and globalisation : IJBG
2
International journal of business excellence : IJBEX
2
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ECONIS (ZBW)
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1
To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Fernandez, Sébastien
;
Gössling, Stefan
;
Martin-Rios, …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457830
Saved in:
2
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
3
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
4
Service sweethearting : an effective way to increase tips?
Lynn, Michael
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014439935
Saved in:
5
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
6
Unleashing the missing link between neuroticism and compliance behavior among quick service restaurant employees
Iqbal, Juman
;
Shagirbasha, Shameem
;
Madhan, Kumar
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440007
Saved in:
7
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout
Selem, Kareem M.
;
Shahidul Islam, Mohammad
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487567
Saved in:
8
The moments of truth : a qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers
Doan, Tin
;
Mooney, Shelagh
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487591
Saved in:
9
Resourcefulness of chefs and food waste prevention in fine dining restaurants
Filimonau, Viachaslau
;
Chiang, Chien-Chang
;
Wang, Ling-en
; …
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482305
Saved in:
10
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
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