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~isPartOf:"International journal of hospitality management"
~subject:"Gastgewerbe"
~subject:"Kundenzufriedenheit"
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Search: subject:"Management"
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Gastgewerbe
Kundenzufriedenheit
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Arbeitszufriedenheit
84
Führungsstil
84
Job satisfaction
84
Leadership style
84
USA
82
United States
82
Firm performance
81
Unternehmenserfolg
81
Hospital
77
Krankenhaus
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
Personalmanagement
66
Tourism employees
63
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1
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328
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2
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330
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330
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2
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2
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1
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English
330
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Jang, Soocheong
12
Han, Heesup
11
Mattila, Anna S.
11
Guchait, Priyanko
9
Qu, Hailin
6
Singal, Manisha
6
Wong, IpKin Anthony
6
Hyun, Sunghyup Sean
5
Köseoglu, Mehmet Ali
5
Madera, Juan M.
5
Gao, Yixing
4
Kallmünzer, Andreas
4
Kim, Wansoo
4
Lee, Seoki
4
Miao, Li
4
Prentice, Catherine
4
Torres, Edwin N.
4
Wu, Luorong
4
Bai, Billy
3
Dawson, Mary
3
Gamage, Thilini Chathurika
3
Ha, Jooyeon
3
Kim, Hyunsu
3
Kim, Peter Beomcheol
3
Kim, Seongseop
3
Lai, Ivan K. W.
3
Law, Chun Hung Roberts
3
Lee, Lindsey
3
Li, Mimi
3
Lu, Lu
3
Okumus, Fevzi
3
Peters, Mike
3
Ryu, Kisang
3
So, Kevin Kam Fung
3
Tajeddini, Kayhan
3
Wei, Wei
3
Xu, Xun
3
Yu, Jongsik
3
Back, Ki-Joon
2
Bulchand-Gidumal, Jacques
2
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Published in...
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International journal of hospitality management
Journal of retailing and consumer services
304
Journal of business research : JBR
212
International journal of contemporary hospitality management
176
The journal of services marketing
152
Journal of hospitality marketing & management
116
The service industries journal
115
Tourism management : research, policies, practice
106
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
Journal of travel and tourism marketing
92
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Journal of service research : JSR
63
The TQM journal : the international review of organizational improvement
63
Industrial marketing management : the international journal for industrial and high-tech firms
62
Service business
62
Cogent business & management
61
International journal of productivity and quality management : IJPQM
60
Journal of service management
59
Asia Pacific journal of marketing and logistics
56
Services marketing quarterly
56
Journal of strategic marketing
50
Journal of hospitality and tourism insights
49
Journal of the Academy of Marketing Science
47
Tourism management perspectives : TMP
46
Journal of air transport management
44
The international journal of bank marketing : IJBM
44
International journal of services and operations management
43
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
43
Total quality management & business excellence
43
The journal of business & industrial marketing
42
European journal of marketing : EJM
41
International journal of quality and service sciences
41
Psychology & marketing
41
International journal of electronic customer relationship management : IJECRM
39
International journal of quality & reliability management
36
Tourism analysis : an interdisciplinary tourism & hospitality journal
36
SpringerLink / Bücher
35
Journal of retailing
34
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
34
Managing service quality : MSQ ; an international journal
33
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ECONIS (ZBW)
330
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1
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330
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date (oldest first)
1
How entrepreneurial bricolage drives sustained competitive advantage of tourism and hospitality SMEs : the mediating role of differentiation and risk
management
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014311475
Saved in:
2
Ethical leadership in tourism and hospitality
management
: a systematic literature review and research agenda
Giang Hoang
;
Yang, Mingjun
;
Luu Trong Tuan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014439964
Saved in:
3
The antecedents of employees' innovative behavior in hospitality and tourism contexts : a meta-regression approach
Zhu, Dan
;
Lin, Mao-Tang
;
Kanjanakan, Pattamol
;
Subedi, Sam
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310979
Saved in:
4
Digital transformation and hospitality
management
competencies : toward an integrative framework
Busulwa, Richard
;
Pickering, Mark
;
Mao, Iris
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013185199
Saved in:
5
Impact of COVID-19 on the hospitality industry : a supply chain resilience perspective
Aigbedo, Henry
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198511
Saved in:
6
Understanding the human side of green hospitality
management
Cabral, Clement
;
Chiappetta Jabbour, Charbel José
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293882
Saved in:
7
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
8
Determinants of readiness for strategic value co-creation in hospitality and tourism organisations
Cloarec, David
;
Ribeiro, Manuel Alector
;
Font, Xavier
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014457804
Saved in:
9
Effects of leader behaviors on extra-role proactive service : the role of cultural tightness-looseness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457831
Saved in:
10
The role of green human resource
management
in driving hotel's environmental performance : interaction and mediation analysis
Nhat Tan Pham
;
Tan Vo Thanh
;
Tučková, Zuzana
;
Vo Thi …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293885
Saved in:
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