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~isPartOf:"International journal of hospitality management"
~subject:"Organizational change"
~subject:"Relationship marketing"
~subject:"Theory"
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Subject
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Organizational change
Relationship marketing
Theory
Hotel industry
900
Hotellerie
900
Consumer behaviour
723
Konsumentenverhalten
723
Restaurant industry
483
Gastronomie
480
Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
355
Kundenzufriedenheit
355
Hospitality industry
330
Gastgewerbe
322
Beziehungsmarketing
280
Arbeitszufriedenheit
228
Job satisfaction
228
USA
226
United States
226
Hospital
192
Krankenhaus
192
Arbeitsverhalten
178
Work behaviour
178
Emotion
172
Tourism employees
171
Tourismusberufe
171
Firm performance
148
Unternehmenserfolg
148
Coronavirus
142
Tourism industry
116
Tourismuswirtschaft
116
Employee retention
114
Mitarbeiterbindung
114
China
113
Corporate social responsibility
108
Corporate Social Responsibility
106
Brand management
103
Markenführung
103
Viral marketing
99
Virales Marketing
99
Hospitality
98
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228
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Article
334
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Article in journal
334
Aufsatz in Zeitschrift
334
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English
334
Author
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Han, Heesup
17
Jang, Soocheong
11
Mattila, Anna S.
11
Hyun, Sunghyup Sean
9
Wong, IpKin Anthony
7
Qu, Hailin
6
Assaf, A. Georges
5
Kim, Wansoo
5
Ahn, Jiseon
4
Busser, James A.
4
Hanks, Lydia
4
Hwang, Jinsoo
4
Lee, Choong-Ki
4
Pizam, Abraham
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Song, Hak-jun
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Ha, Jooyeon
3
Im, Jinyoung
3
Kim, Peter Beomcheol
3
Kim, Woo Gon
3
Lai, Ivan K. W.
3
Lee, Jin-soo
3
Lehto, Xinran Y.
3
Line, Nathaniel D.
3
Lu, Lu
3
Raab, Carola
3
Reynolds, Dennis
3
Tajeddini, Kayhan
3
Tang, Liang
3
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Published in...
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International journal of hospitality management
European journal of operational research : EJOR
1,640
Management science : journal of the Institute for Operations Research and the Management Sciences
1,497
SpringerLink / Bücher
1,392
International journal of production research
1,067
NBER working paper series
1,051
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
1,014
NBER Working Paper
914
Europäische Hochschulschriften / 5
894
Journal of business research : JBR
886
International journal of production economics
856
Working paper / National Bureau of Economic Research, Inc.
795
Gabler Edition Wissenschaft
750
Computers & operations research : and their applications to problems of world concern ; an international journal
622
Discussion paper / Centre for Economic Policy Research
619
Journal of retailing and consumer services
600
Industrial marketing management : the international journal for industrial and high-tech firms
562
Omega : the international journal of management science
557
Working paper series
522
Research policy : policy, management and economic studies of science, technology and innovation
481
Discussion paper / Center for Mathematical Studies in Economics and Management Science, Northwestern University
455
Working paper
455
Journal of banking & finance
441
CESifo working papers
400
Journal of economics & management strategy : JEMS
383
Insurance / Mathematics & economics
381
OR spectrum : quantitative approaches in management
371
Discussion paper series / IZA
360
Springer eBook Collection / Business and Economics
341
Economics letters
338
Springer eBook Collection
334
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
331
Journal of economic dynamics & control
316
Discussion paper / Tinbergen Institute
314
Journal of organizational change management
309
Journal of risk and financial management : JRFM
300
Manufacturing & service operations management : M & SOM
299
Production and operations management : an international journal of the Production and Operations Management Society
297
Discussion paper
287
Journal of business economics : JBE
287
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Source
All
ECONIS (ZBW)
334
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1
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334
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date (oldest first)
1
Drivers and resources of customer co-creation : a scenario-based case in the restaurant industry
Im, Jinyoung
;
Qu, Hailin
- In:
International journal of hospitality management
64
(
2017
),
pp. 31-40
Persistent link: https://www.econbiz.de/10011731665
Saved in:
2
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
3
Building middle-range theories using case studies in hospitality
management
Khan, Mahmood A.
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440021
Saved in:
4
Customer experience
management
strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
5
From complexity to evolution : mapping resilience
management
practices in the hospitality industry during the COVID-19 crisis
El-Said, Osman Ahmed
;
Smith, Michael
;
Al-Yafaei, Yasser
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310659
Saved in:
6
Digital transformation and hospitality
management
competencies : toward an integrative framework
Busulwa, Richard
;
Pickering, Mark
;
Mao, Iris
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013185199
Saved in:
7
Hotel privacy
management
and guest trust building : a relational signaling perspective
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185279
Saved in:
8
Not all words are beneficial : the impact of
management
response contents on customer engagement behavior
Zhang, Zili
;
Li, Hengyun
;
Yang, Yang
;
Xu, Yukuan
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012436041
Saved in:
9
A data-driven approach to measure restaurant performance by combining online reviews with historical sales data
Fernandes, Elizabeth
;
Moro, Sérgio
;
Cortez, Paulo
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495005
Saved in:
10
Experienscape: expanding the concept of servicescape with a multi-stakeholder and multi-disciplinary approach (invited paper for "luminaries" special issue of International Journal...
Pizam, Abraham
;
Tasci, Asli DA
- In:
International journal of hospitality management
76
(
2019
)
2
,
pp. 25-37
Persistent link: https://www.econbiz.de/10011982071
Saved in:
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