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~isPartOf:"International journal of innovation management"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Prozessmanagement"
~subject:"Service quality"
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Standardisierung
9
Standardization
9
Dienstleistungsqualität
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Innovation management
3
Innovationsmanagement
3
Quality management
3
Qualitätsmanagement
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1998-2007
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Caro, Laura Martínez
1
Fotopoulos, Christos V.
1
Fried, Andrea
1
García, Jose Antonio Martínez
1
Gey, Ronny
1
Günther, Lars
1
Heras-Saizarbitoria, Iñaki
1
Johnson, Lester W.
1
Kafetzopoulos, Dimitrios P.
1
Pereira, Jorge
1
Pretorius, Agnieta
1
Psomas, Evangelos L.
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Rothkopf, Maximilian
1
Tarí, Juan José
1
Tidd, Joseph
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Wald, Andreas
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International journal of innovation management
Managing service quality : MSQ ; an international journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of services and standards
8
Working paper
8
Business process management journal
6
International journal of quality & reliability management
6
Total quality management & business excellence
6
Amfiteatru economic : an economic and business research periodical
5
The TQM journal : the international review of organizational improvement
5
International journal of productivity and quality management : IJPQM
4
SpringerLink / Bücher
4
Information systems and e-business management : ISeB
3
International journal of contemporary hospitality management
3
International journal of hospitality management
3
Journal of industrial engineering and management : JIEM
3
NESC Council reports
3
PROZEUS - eBusiness-Praxis für den Mittelstand
3
Springer eBook Collection
3
Beiträge zur Hochschulpolitik
2
Beiträge zur Verhaltensforschung
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Benchmarking : an international journal ; BIJ
2
Discussion papers / Deutsches Institut für Wirtschaftsforschung
2
Diskussionspapiere / Deutsches Institut für Wirtschaftsforschung
2
European research studies
2
IEEE transactions on engineering management : EM
2
International journal of economic perspectives : IJEP
2
International journal of production economics
2
International journal of public policy
2
International journal of quality and service sciences
2
Leistung und Lohn : Zeitschrift für Arbeitswirtschaft
2
Manufacturing & service operations management : M & SOM
2
Technology audit and production reserves
2
The SAGE handbook of management learning, education and development
2
The accounting review : a publication of the American Accounting Association
2
Wirtschaftsinformatik
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41st Research Conference on Communication, Information and Internet Policy (TPRC), George Mason University, Arlington,VA, Sept. 27-29, 2013, Forthcoming
1
ARIS in der Praxis : Gestaltung, Implementierung und Optimierung von Geschäftsprozessen
1
Abacus : a journal of accounting, finance and business studies
1
Accounting & taxation : AT
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ECONIS (ZBW)
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1
A review and critical assessment of the ISO56002 innovation management systems standard : evidence and limitations
Tidd, Joseph
- In:
International journal of innovation management
25
(
2021
)
1
,
pp. 2150049-1-2150049-17
Persistent link: https://www.econbiz.de/10012508186
Saved in:
2
Decoupling from standards : process management and technical innovation In software development organisations
Fried, Andrea
;
Gey, Ronny
;
Pretorius, Agnieta
; …
- In:
International journal of innovation management
17
(
2013
)
4
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010200363
Saved in:
3
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
4
Innovation in commoditized services : a study in the passenger Airline industry
Rothkopf, Maximilian
;
Wald, Andreas
- In:
International journal of innovation management
15
(
2011
)
4
,
pp. 731-753
Persistent link: https://www.econbiz.de/10009271442
Saved in:
5
Critical factors for effective implementation of ISO 9001 in SME service companies
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
; …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
5
,
pp. 440-457
Persistent link: https://www.econbiz.de/10008662233
Saved in:
6
Does ISO 9000 certification affect consumer perceptions of the service provider?
Caro, Laura Martínez
;
García, Jose Antonio Martínez
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
2
,
pp. 140-161
Persistent link: https://www.econbiz.de/10009525105
Saved in:
7
Signaling intrinsic service quality and value via accreditation and certification
Walker, Rhett H.
;
Johnson, Lester W.
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10009525107
Saved in:
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