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~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~isPartOf:"International journal of services and operations management : IJSOM"
~isPartOf:"Journal of business research : JBR"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Computergestützte Qualitätssicherung"
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Quality management
115
Qualitätsmanagement
115
Dienstleistungsqualität
25
Service quality
25
Firm performance
16
Lieferkette
16
Supply chain
16
Unternehmenserfolg
16
Lean Production
14
Lean production
14
Customer satisfaction
12
Kundenzufriedenheit
12
Lean Management
12
Lean management
12
Business process management
11
Prozessmanagement
11
Industrie
10
Manufacturing industries
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Standardisierung
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Standardization
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Innovation
8
TQM
8
Beziehungsmarketing
7
Employee suggestion system
7
Human Resource Management
7
Performance measurement
7
Performance-Messung
7
Personalmanagement
7
Product quality
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Produktqualität
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Relationship marketing
7
Vorschlagswesen
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total quality management
7
Environmental management
6
Erfolgsfaktor
6
Innovation management
6
Innovationsmanagement
6
Nachhaltige Entwicklung
6
Organisatorischer Wandel
6
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Article
114
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Aufsatz in Zeitschrift
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115
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115
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Bernardo, Merce
2
Calvo-Mora, Arturo
2
Eriksson, Henrik
2
Gomes, Paulo J.
2
Gupta, Pardeep
2
MD Fauzi Bin Ahmad
2
Reis, Augusto Da Cunha
2
Sami Abdullah Kadhim
2
Tse, Ying Kei
2
Zhang, Minhao
2
Abadie, Amelie
1
Abbasi, Faramarz
1
Ahaus, Kees
1
Al-Doori, Jamal Ahmed
1
Alofan, Fahad
1
Alonso-Almeida, María del Mar
1
Anderson, Sidney
1
Angell, Linda C.
1
Argiyantari, Berty
1
Aspelund, Arild
1
Azar, Amir
1
Badran, Mohga AbdElRahman
1
Baird, Kevin
1
Barafkandeh, Shayan
1
Barrales-Molina, Vanesa
1
Basri, Mursyid Hasan
1
Bendell, Tony
1
Bergquist, Bjarne
1
Blanco-Oliver, Antonio
1
Blok, Carolien de
1
Boer, Harry
1
Boscari, Stefania
1
Boulter, Louise
1
Brandon-Jones, Alistair
1
Braunscheidel, Michael J.
1
Braziotis, Christos
1
Brennan, Louis
1
Brown, Steve
1
Bustinza Sánchez, Óscar F.
1
Bustos-Contell, Elisabeth
1
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
International journal of services and operations management : IJSOM
Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
International journal of hospitality management
29
Production and operations management : an international journal of the Production and Operations Management Society
29
The service industries journal
29
International journal of business information systems : IJBIS
28
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
115
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1
A quality-based customer service system approach
Leão, Nilson Cibério de Araújo
;
Melo, Fagner José …
- In:
International journal of services and operations …
45
(
2023
)
4
,
pp. 484-513
Persistent link: https://www.econbiz.de/10014364435
Saved in:
2
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
3
Interlinking organisational resources, AI adoption and omnichannel integration quality in Ghana's healthcare supply chain
Abadie, Amelie
;
Roux, Mélanie
;
Chowdhury, Soumyadeb
; …
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014301815
Saved in:
4
Realising leadership in Indian market by Deming awarded original equipment manufacturing industry through TQM
Gupta, Pardeep
;
Mittal, Ankesh
- In:
International journal of services and operations …
44
(
2023
)
3
,
pp. 426-441
Persistent link: https://www.econbiz.de/10014311723
Saved in:
5
Green operational performance in a high-tech industry : role of green HRM and green knowledge
Wang, Zhining
;
Cai, Shaohan Alan
;
Ren, Shuang
;
Singh, …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014293913
Saved in:
6
To reduce waste, have it repaired! : the quality signaling effect of product repairability
Munten, Pauline
;
Vanhamme, Joëlle
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10013534112
Saved in:
7
Quality assessment of Brazilian fast-food business services
Santos, Ana Carla de Souza Gomes dos
;
Da Silva Sena …
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 30-58
Persistent link: https://www.econbiz.de/10013257431
Saved in:
8
The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq
Sami Abdullah Kadhim
;
MD Fauzi Bin Ahmad
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 82-101
Persistent link: https://www.econbiz.de/10013257440
Saved in:
9
Special issue on: operational excellence in services
Gurumurthy, Anand
(
ed.
);
Sarkar, Ashutosh
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013257458
Saved in:
10
How to increase access to kidney transplantation : the analysis of a Brazilian public hospital through operations management
De Vasconcelos Silva, Ana Carolina Pereira
;
Spiegel, Thaís
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 404-430
Persistent link: https://www.econbiz.de/10013257532
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