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~isPartOf:"International journal of production economics"
~language:"eng"
~person:"Yee, Rachel W. Y."
~subject:"Firm performance"
~type_genre:"Article in journal"
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Firm performance
Dienstleistungsqualität
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Service quality
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Digitalisierung
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Yee, Rachel W. Y.
Cheng, T. C. E.
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Gunasekaran, Angappa
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Lo, Chris K. Y.
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International journal of production economics
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ECONIS (ZBW)
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1
The effect of process digitalization initiative on firm performance : a dynamic capability development perspective
Yang, Yefei
;
Yee, Rachel W. Y.
- In:
International journal of production economics
254
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013461629
Saved in:
2
The moderating effect of environmental dynamism on green product innovation and performance
Chan, Hing Kai
;
Yee, Rachel W. Y.
;
Dai, Jing
;
Lim, Ming K.
- In:
International journal of production economics
181
(
2016
),
pp. 384-391
Persistent link: https://www.econbiz.de/10011619438
Saved in:
3
The service-profit chain : an empirical analysis in high-contact service industries
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
130
(
2011
)
2
,
pp. 236-245
Persistent link: https://www.econbiz.de/10008934623
Saved in:
4
An empirical study of employee loyalty, service quality and firm performance in the service industry
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
124
(
2010
)
1
,
pp. 109-120
Persistent link: https://www.econbiz.de/10003966973
Saved in:
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