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~isPartOf:"International journal of quality & reliability management"
~isPartOf:"Journal of public economics"
~subject:"Dienstleistungsqualität"
~subject:"USA"
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Search: subject_exact:"Staatliche Dienstleistung"
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Dienstleistungsqualität
USA
Public services
22
Öffentliche Dienstleistung
22
Theorie
8
Theory
8
Service quality
7
E-Government
3
E-government
3
Gesundheitswesen
3
Health care system
3
Outsourcing
3
Privatisierung
3
Privatization
3
Quality management
3
Qualitätsmanagement
3
Anreiz
2
Competition
2
Digital government
2
Einkommensverteilung
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Großbritannien
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Incentives
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India
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Indien
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Occupational stress
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Organisational intelligence
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Public goods
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Social behaviour
2
Soziales Verhalten
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Stress
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United Kingdom
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United States
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Mutum, Dilip S.
2
Myint Moe Chit
2
Subashini Ramakrishnan
2
Wong, Meng Seng
2
Amritesh
1
Chatterjee, Jayanta
1
Chua, Shirley Jin Lin
1
Collinge, Robert A.
1
Cooper, Zack
1
Frank, Richard G.
1
Gibbons, Steve
1
Gyllenhammar, Daniel
1
Hammersberg, Peter
1
Hoppe, Eva I.
1
Kamlet, Mark S.
1
Misra, Subhas C.
1
Myeda, Nik Elyna
1
Nur Syafiqatul Aqillah
1
Schmitz, Patrick W.
1
Skellern, Matthew
1
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International journal of quality & reliability management
Journal of public economics
Public management review
32
International public management journal
16
Public performance & management review
12
World Bank E-Library Archive
10
International journal of public sector management : IJPSM
7
Working paper / National Bureau of Economic Research, Inc.
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
NBER working paper series
5
National tax journal
5
The privatization review
5
Administrative Sciences : open access journal
4
International journal of services and operations management
4
International review on public and non-profit marketing
4
Journal of nonprofit & public sector marketing
4
Public budgeting & finance
4
Regional science & urban economics
4
An Urban Institute paperback
3
Cogent business & management
3
Connecting knowledge and performance in public services : from knowing to doing
3
Discussion paper / Centre for Economic Policy Research
3
Edward Elgar E-Book Archive
3
IFN working paper
3
IZA Discussion Paper
3
International journal of productivity and quality management : IJPQM
3
International journal of public sector performance management : IJPSPM
3
International journal of services technology and management
3
Journal of service management
3
Other Education Study
3
Policy research working paper : WPS
3
Reagan and the cities
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
The international journal of productivity and performance management : IJPPM
3
American economic journal : a journal of the American Economic Association
2
Amfiteatru economic : an economic and business research periodical
2
Benchmarking : an international journal ; BIJ
2
CESifo Working Paper Series
2
CESifo working papers
2
Das öffentliche Haushaltswesen in Österreich : Zeitschrift der Gesellschaft für das Öffentliche Haushaltswesen
2
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ECONIS (ZBW)
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1
How to facilitate improvements in public service systems : propositions for action
Gyllenhammar, Daniel
;
Hammersberg, Peter
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1429-1448
Persistent link: https://www.econbiz.de/10014313826
Saved in:
2
The mediating role of occupational stress : a missing link between organisational intelligence traits and digital government service quality
Subashini Ramakrishnan
;
Wong, Meng Seng
;
Myint Moe Chit
; …
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 532-558
Persistent link: https://www.econbiz.de/10014470924
Saved in:
3
Adopting quality management (QM) principles in managing facilities management service delivery
Myeda, Nik Elyna
;
Chua, Shirley Jin Lin
;
Nur Syafiqatul …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2393-2419
Persistent link: https://www.econbiz.de/10014470788
Saved in:
4
A conceptual model of the relationship between organisational intelligence traits and digital government service quality : the role of occupational stress
Subashini Ramakrishnan
;
Wong, Meng Seng
;
Myint Moe Chit
; …
- In:
International journal of quality & reliability management
39
(
2022
)
6
,
pp. 1429-1452
Persistent link: https://www.econbiz.de/10013397829
Saved in:
5
Does competition from private surgical centres improve public hospitals' performance? : evidence from the English National Health Service
Cooper, Zack
;
Gibbons, Steve
;
Skellern, Matthew
- In:
Journal of public economics
166
(
2018
),
pp. 63-80
Persistent link: https://www.econbiz.de/10012035919
Saved in:
6
Conceptualizing e-government service quality under credence based settings : a case of e-counseling in India
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
International journal of quality & reliability management
31
(
2014
)
7
,
pp. 764-787
Persistent link: https://www.econbiz.de/10010392885
Saved in:
7
Public versus private ownership : quantity contracts and the allocation of investment tasks
Hoppe, Eva I.
;
Schmitz, Patrick W.
- In:
Journal of public economics
94
(
2010
)
3/4
,
pp. 258-268
Persistent link: https://www.econbiz.de/10003968070
Saved in:
8
Quality, quantity and total expenditures on publicly provided goods : the case of public mental hospitals
Frank, Richard G.
- In:
Journal of public economics
29
(
1986
)
3
,
pp. 295-316
Persistent link: https://www.econbiz.de/10001022569
Saved in:
9
Toward "privatization" of public sector output : decentralized contracting for public and private goods
Collinge, Robert A.
- In:
Journal of public economics
27
(
1985
)
3
,
pp. 371-387
Persistent link: https://www.econbiz.de/10001008641
Saved in:
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