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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Operations management research : OMR ; advancing practice through theory"
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Search: subject:"Qualitätssicherung"
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Quality management
102
Qualitätsmanagement
102
Dienstleistungsqualität
36
Service quality
36
Customer satisfaction
14
Kundenzufriedenheit
14
Product quality
13
Produktqualität
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Bäckström, Ingela
5
Lilja, Johan
5
Rönnbäck, Åsa
5
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3
Gremyr, Ida
3
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2
Furlan, Andrea
2
Heriyati, Pantri
2
Ingelsson, Pernilla
2
Jónás, Tamás
2
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2
Parast, Mahour Mellat
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Raharjo, Hendry
2
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Yadav, Neeraj
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International journal of quality and service sciences
Operations management research : OMR ; advancing practice through theory
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
396
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
SpringerLink / Bücher
113
European journal of operational research : EJOR
93
International journal of services and operations management
88
DGQ
67
Benchmarking : an international journal ; BIJ
66
Europäische Hochschulschriften / 5
62
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Beiträge zur Hochschulpolitik
58
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
Springer eBook Collection
39
International journal of technology management : IJTM
38
Gabler Edition Wissenschaft
36
Cogent business & management
34
A Productivity Press book
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
Pocket-Power
30
Production and operations management : an international journal of the Production and Operations Management Society
30
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ECONIS (ZBW)
102
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51
From service quality to experience : and back again?
Sundbo, Jon
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 107-119
Persistent link: https://www.econbiz.de/10011300148
Saved in:
52
Agencies, it’s time to innovate! : exploring the current understanding of the Swedish government's call for innovation
Palm, Klas
;
Lilja, Johan
;
Wiklund, Håkan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 34-49
Persistent link: https://www.econbiz.de/10011300153
Saved in:
53
Comprehensive quality assessment of Czech higher education institutions
Nenadál, Jaroslav
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 138-151
Persistent link: https://www.econbiz.de/10011400388
Saved in:
54
Learning from criticisms of quality management
Barouch, Gilles
;
Kleinhans, Stéphane
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 201-216
Persistent link: https://www.econbiz.de/10011400693
Saved in:
55
Translating the EFQM model into the courts
Sá, Patrícia Moura
;
Albuquerque, António
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 230-244
Persistent link: https://www.econbiz.de/10011400697
Saved in:
56
First evidences from "lean & safety" projects
Crema, Maria
;
Verbano, Chiara
;
Chiozza, Maria Laura
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 245-259
Persistent link: https://www.econbiz.de/10011400698
Saved in:
57
Integration of CSR principles in quality management
Frolova, Irina
;
Lapina, Inga
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 260-273
Persistent link: https://www.econbiz.de/10011400699
Saved in:
58
The paradigm shift to Business Excellence 2.0
Enquist, Bo
;
Johnson, Mikael
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 321-333
Persistent link: https://www.econbiz.de/10011400707
Saved in:
59
Why is it suddenly so easy to change?
Lilja, Johan
;
Richardsson, Daniel
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 334-348
Persistent link: https://www.econbiz.de/10011400710
Saved in:
60
Managing self-service technology service quality to enhance e-satisfaction
Boon-itt, Sakun
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10011448195
Saved in:
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