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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"The American economic review"
~subject:"Measurement"
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Search: subject_exact:"Dienstleistungsqualität"
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Measurement
Dienstleistungsqualität
138
Service quality
136
Kundenzufriedenheit
57
Customer satisfaction
56
Quality management
31
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31
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International journal of quality and service sciences
The American economic review
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of productivity and quality management : IJPQM
11
Total quality management & business excellence
10
International journal of hospitality management
8
International journal of services and operations management
8
Journal of business research : JBR
8
The service industries journal
8
Journal of retailing and consumer services
7
Quality management journal : QMJ
6
Tourism management : research, policies, practice
6
Economics of education review
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International journal of contemporary hospitality management
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Journal of air transport management
5
The TQM journal : the international review of organizational improvement
5
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4
Journal of service management
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IZA Discussion Paper
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International journal of business and globalisation : IJBG
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International journal of business excellence
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
Journal of hospital marketing & public relations
3
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3
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Managing service quality : MSQ ; an international journal
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The international journal of logistics management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Amfiteatru economic : an economic and business research periodical
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
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ECONIS (ZBW)
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Measuring the impacts of teachers : comment
Rothstein, Jesse
- In:
The American economic review
107
(
2017
)
6
,
pp. 1656-1684
Persistent link: https://www.econbiz.de/10011701268
Saved in:
2
Measuring the impacts of teachers : reply
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
107
(
2017
)
6
,
pp. 1685-1717
Persistent link: https://www.econbiz.de/10011701272
Saved in:
3
Interpreting tests of school VAM validity
Angrist, Joshua D.
;
Hull, Peter
;
Pathak, Parag A.
; …
- In:
The American economic review
106
(
2016
)
5
,
pp. 388-392
Persistent link: https://www.econbiz.de/10011700054
Saved in:
4
POLQUAL : measuring service quality in police traffic services
Sarrico, Cláudia S.
;
Ferreira, Luís Miguel D. F.
; …
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 275-289
Persistent link: https://www.econbiz.de/10010127407
Saved in:
5
Service quality and university students' satisfaction on the travel agencies : an empirical investigation from Northern Cyprus
Katırcıoğlu, Salih Turan
;
Mehtap-Smadi, Salime
; …
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 299-311
Persistent link: https://www.econbiz.de/10009634527
Saved in:
6
Measuring service quality in urban bus transport : a modified SERVQUAL approach
Barabino, Bendetto
;
Deiana, Eusebio
;
Tilocca, Proto
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 238-252
Persistent link: https://www.econbiz.de/10009655254
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