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~isPartOf:"International journal of quality and service sciences"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Services marketing"
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Consumer behaviour
Customer satisfaction
Services marketing
Dienstleistung
11
Services
11
Dienstleistungsqualität
8
Service quality
8
Dienstleistungssektor
7
Service industry
7
Service
5
Innovation
4
Customer integration
3
Innovation management
3
Innovationsmanagement
3
Kundenintegration
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Business services
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Quality
2
Relationship marketing
2
Service innovation
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Service management
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Service-Dominant Logic
2
Service-dominant logic
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USA
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United States
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1
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Business-to-business
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Business-to-business marketing
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CSR activities
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Climate change
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Barile, Sergio
1
Brege, Staffan
1
Dadfar, Hossein
1
Jia, Heather H.
1
Jia, Ronnie
1
Nuutinen, Maaria
1
Ojasalo, Katri
1
Polese, Francesco
1
Reich, Blaize Horner
1
Semnani, Sedigheh Sarah Ebadzadeh
1
Sundbo, Jon
1
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International journal of quality and service sciences
SpringerLink / Bücher
30
The journal of services marketing
29
The service industries journal
19
Journal of service management
18
Journal of service research : JSR
16
Journal of business research : JBR
15
Services marketing quarterly
15
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
13
Journal of retailing and consumer services
12
Fokus Dienstleistungsmarketing
11
International journal of hospitality management
11
Journal of service research
11
Springer eBook Collection / Business and Economics
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
European journal of marketing : EJM
6
International journal of services and operations management
6
Gabler Edition Wissenschaft
5
Meffert-Marketing-Edition
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Basler Schriften zum Marketing
4
Focus Dienstleistungsmarketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of contemporary hospitality management
4
Journal of the Academy of Marketing Science
4
Kohlhammer Edition Marketing
4
Psychology & marketing
4
Research
4
Schriften zu Marketing und Management
4
Schriftenreihe Schwerpunkt Marketing
4
Service business
4
Springer Gabler Research
4
The journal of business & industrial marketing
4
Berichte aus Energie- und Umweltforschung
3
Dynamik mit Verantwortung
3
International journal of business innovation and research : IJBIR
3
International journal of innovation management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services, economics and management
3
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ECONIS (ZBW)
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1
Service climate in knowledge-intensive, internal service settings
Jia, Ronnie
;
Reich, Blaize Horner
;
Jia, Heather H.
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 462-477
Persistent link: https://www.econbiz.de/10011641313
Saved in:
2
From service quality to experience : and back again?
Sundbo, Jon
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 107-119
Persistent link: https://www.econbiz.de/10011300148
Saved in:
3
Enhancing service innovation in a business-to-business context : four questions for SMEs transforming to service logic
Nuutinen, Maaria
;
Ojasalo, Katri
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 290-308
Persistent link: https://www.econbiz.de/10010469097
Saved in:
4
Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
5
Linking the viable system and many-to-many network approaches to service-dominant logic and service science
Barile, Sergio
;
Polese, Francesco
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10003969022
Saved in:
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