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~isPartOf:"International journal of quality and service sciences"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Bibliography included"
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Konsumentenverhalten
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
10
Product quality
9
Produktqualität
9
Consumer behaviour
8
Gesundheitswesen
8
Health care
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Health care system
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Organisatorischer Wandel
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Organizational change
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Beziehungsmarketing
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Bibliometrics
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8
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Abdirad, Maryam
1
Amorim, Marlene
1
Boon-itt, Sakun
1
Buk, Tuba Bozaykut
1
Dean, David
1
Farhani, Iklima
1
Heriyati, Pantri
1
Krishnan, Krishna K.
1
Kumar, Harsh
1
Mainardes, Emerson Wagner
1
Saghezchi, Fatemeh Bashashi
1
Santouridis, Ilias
1
Sousa, Gerlane da Silva
1
Suhartanto, Dwi
1
Tamara, Dewi
1
Trivellas, Panagiotis
1
Tsimonis, Georgios
1
Turan, Aygül
1
Yadav, Neeraj
1
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
Journal of retailing and consumer services
8
The TQM journal : the international review of organizational improvement
8
Total quality management & business excellence
7
International journal of contemporary hospitality management
6
International journal of services and operations management
6
International journal of hospitality management
5
International journal of production economics
5
International journal of productivity and quality management : IJPQM
5
The journal of services marketing
5
Gabler Edition Wissenschaft
4
International journal of quality & reliability management
4
Asia Pacific journal of marketing and logistics
3
European research studies
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production research
3
International journal of services, economics and management
3
Journal of internet commerce
3
Managing service quality : MSQ ; an international journal
3
Quality management journal : QMJ
3
Cogent business & management
2
European Sport management quarterly : ESMQ
2
European journal of operational research : EJOR
2
Europäische Hochschulschriften / 5
2
Information systems management
2
International journal of Indian culture and business management
2
International journal of business excellence
2
International journal of business information systems : IJBIS
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of business research : JBR
2
Journal of customer behaviour
2
Journal of decision systems
2
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Metamorphosis : a journal of management research
2
Nepalese journal of finance : a publication of Uniglobe College
2
The service industries journal
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
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ECONIS (ZBW)
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1
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
2
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
3
Influence of quality management and allied certifications on consumers
Yadav, Neeraj
;
Heriyati, Pantri
;
Kumar, Harsh
;
Tamara, Dewi
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 421-441
Persistent link: https://www.econbiz.de/10013361619
Saved in:
4
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
5
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
6
Managing self-service technology service quality to enhance e-satisfaction
Boon-itt, Sakun
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10011448195
Saved in:
7
An investigation of service quality assessments across retail formats
Amorim, Marlene
;
Saghezchi, Fatemeh Bashashi
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10010404577
Saved in:
8
Using E-S-QUAL to measure internet service quality of e-commerce web sites in Greece
Santouridis, Ilias
;
Trivellas, Panagiotis
;
Tsimonis, …
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 86-98
Persistent link: https://www.econbiz.de/10009552347
Saved in:
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