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~isPartOf:"International journal of quality and service sciences"
~subject:"Measurement"
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Measurement
Dienstleistungsqualität
111
Service quality
109
Kundenzufriedenheit
57
Customer satisfaction
56
Quality management
31
Qualitätsmanagement
31
Consumer behaviour
28
Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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Krankenhaus
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Gesundheitsversorgung
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Emotion
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Job satisfaction
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Patienten
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Performance measurement
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Services
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Barabino, Bendetto
1
Deiana, Eusebio
1
Ferreira, Luís Miguel D. F.
1
Katırcıoğlu, Salih Turan
1
Kilinç, Ceyhun
1
Mehtap-Smadi, Salime
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Sarrico, Cláudia S.
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Silva, Luís Filipe Cardoso
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Tilocca, Proto
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Ünlücan, Dağan
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of productivity and quality management : IJPQM
11
Total quality management & business excellence
10
International journal of hospitality management
8
International journal of services and operations management
8
Journal of business research : JBR
8
The service industries journal
8
Journal of retailing and consumer services
7
Quality management journal : QMJ
6
Tourism management : research, policies, practice
6
Economics of education review
5
International journal of contemporary hospitality management
5
Journal of air transport management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
International journal of services, economics and management
4
Journal of service management
4
NBER Working Paper
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Working paper / National Bureau of Economic Research, Inc.
4
Health economics
3
IZA Discussion Paper
3
International journal of business and globalisation : IJBG
3
International journal of business excellence
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
Journal of hospital marketing & public relations
3
Journal of marketing management : MM
3
Journal of retailing
3
Journal of travel and tourism marketing
3
Managing service quality : MSQ ; an international journal
3
Metamorphosis : a journal of management research
3
NBER working paper series
3
The American economic review
3
The international journal of logistics management
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Amfiteatru economic : an economic and business research periodical
2
Decision
2
Electronic commerce research
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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1
POLQUAL : measuring service quality in police traffic services
Sarrico, Cláudia S.
;
Ferreira, Luís Miguel D. F.
; …
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 275-289
Persistent link: https://www.econbiz.de/10010127407
Saved in:
2
Service quality and university students' satisfaction on the travel agencies : an empirical investigation from Northern Cyprus
Katırcıoğlu, Salih Turan
;
Mehtap-Smadi, Salime
; …
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 299-311
Persistent link: https://www.econbiz.de/10009634527
Saved in:
3
Measuring service quality in urban bus transport : a modified SERVQUAL approach
Barabino, Bendetto
;
Deiana, Eusebio
;
Tilocca, Proto
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 238-252
Persistent link: https://www.econbiz.de/10009655254
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