//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of retail & distribution management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenorientierung"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
68
Relationship marketing
68
Consumer behaviour
48
Konsumentenverhalten
48
Einzelhandel
33
Retail trade
33
Customer satisfaction
17
Kundenzufriedenheit
17
Online retailing
16
Online-Handel
16
Confidence
9
Dienstleistungsqualität
9
E-commerce
9
Electronic Commerce
9
Service quality
9
Vertrauen
9
Brand management
8
Markenführung
8
Internet marketing
7
Online-Marketing
7
Website
7
Distribution channel
6
Marketing management
6
Marketingmanagement
6
Vertriebsweg
6
Brand image
5
Markenimage
5
Salespeople
5
Verkaufspersonal
5
Customer experience
4
Customer integration
4
France
4
Frankreich
4
Kundenbindungsprogramm
4
Kundenintegration
4
Lieferantenmanagement
4
Loyalty
4
Loyalty program
4
Sales promotion
4
Satisfaction
4
more ...
less ...
Online availability
All
Undetermined
26
Type of publication
All
Article
68
Type of publication (narrower categories)
All
Article in journal
68
Aufsatz in Zeitschrift
68
Conference paper
1
Konferenzbeitrag
1
Language
All
English
68
Author
All
Frasquet Deltoro, Marta
2
Ieva, Marco
2
Nor Asiah Omar
2
Rosenbaum, Mark S.
2
Wozniak, Richard
2
Ziliani, Cristina
2
Abbes, Molka
1
Al-Maghrabi, Talal
1
Albaum, Gerald S.
1
Albinsson, Pia A.
1
Alves, Helena
1
Anjaly, Bhawna
1
Ashman, Rachel
1
Audrain-Pontevia, Anne-Françoise
1
Aurier, Philippe
1
Aziz, Mohammed Tareque
1
Babakus, Emin
1
Bagdare, Shilpa
1
Bennett, Dag
1
Berenguer Contrí, Gloria
1
Bezes, Christophe
1
Bhardwaj, Preshth
1
Blackley, Nelson
1
Bouzaabia, Olfa
1
Bouzaabia, Rym
1
Bressolles, Grégory
1
Broderick, Amanda J.
1
Cagatay, Kubulay
1
Calamari, Sage
1
Capatina, Alexandru
1
Caridà, Angela
1
Carlson, Brad D.
1
Cassidy, Kim
1
Cedrola, Elena
1
Cervellon, Marie-Cécile
1
Chang, Shing Wan
1
Chen, Mei Su
1
Chrissikopoulos, Vassilios
1
Cioppi, Marco
1
Coca-Stefaniak, J. Andres
1
more ...
less ...
Published in...
All
International journal of retail & distribution management
Journal of business research : JBR
648
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
375
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
187
Journal of the Academy of Marketing Science
171
Journal of strategic marketing
169
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Gabler Edition Wissenschaft
117
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
111
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Marketing intelligence & planning
105
Journal of retailing
103
Cogent business & management
102
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
95
Services marketing quarterly
94
Springer eBook Collection / Business and Economics
87
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
The international review of retail, distribution and consumer research
74
Journal of financial services marketing : JFSM
70
Springer eBook Collection
70
more ...
less ...
Source
All
ECONIS (ZBW)
68
Showing
51
-
60
of
68
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
51
CRM and retail service quality : front-line employee perspectives
O'Reilly, Kelly
;
Paper, David
- In:
International journal of retail & distribution management
40
(
2012
)
11
,
pp. 865-881
Persistent link: https://www.econbiz.de/10009686411
Saved in:
52
Measuring service quality in retail loyalty programmes (LPSQual) : implications for retailers' retention strategies
Nor Asiah Omar
;
Musa, Rosidah
- In:
International journal of retail & distribution management
39
(
2011
)
10
,
pp. 759-784
Persistent link: https://www.econbiz.de/10009376916
Saved in:
53
Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy
;
Kim, Minjeong
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
Saved in:
54
What drives consumers' continuance intention to e-shopping? : conceptual framework and managerial implications in the case of Saudi Arabia
Al-Maghrabi, Talal
;
Dennis, Charles
- In:
International journal of retail & distribution management
39
(
2011
)
12
,
pp. 899-926
Persistent link: https://www.econbiz.de/10009407645
Saved in:
55
Impacts of in-store manufacturer brand expression on perceived value, relationship quality and attitudinal loyalty
Aurier, Philippe
;
Lanauze, Gilles Séré de
- In:
International journal of retail & distribution management
39
(
2011
)
11
,
pp. 810-835
Persistent link: https://www.econbiz.de/10009407694
Saved in:
56
Managing consumer complaints : differences and similarities among heterogeneous retailers
Hansen, Torben
;
Wilke, Ricky
;
Zaichkowsky, Judith Lynne
- In:
International journal of retail & distribution management
38
(
2010
)
1
,
pp. 6-23
Persistent link: https://www.econbiz.de/10003940588
Saved in:
57
Effects of online store attributes on customer satisfaction and repurchase intentions
Dholakia, Ruby R.
;
Zhao, Miao
- In:
International journal of retail & distribution management
38
(
2010
)
6/7
,
pp. 482-496
Persistent link: https://www.econbiz.de/10003988611
Saved in:
58
Distribution systems, loyalty and performance
Chen, Mei Su
;
Lai, Gene C.
- In:
International journal of retail & distribution management
38
(
2010
)
9
,
pp. 698-718
Persistent link: https://www.econbiz.de/10008651868
Saved in:
59
Localisation as a marketing strategy for small retailers
Coca-Stefaniak, J. Andres
;
Parker, Cathy
;
Rees, Patricia
- In:
International journal of retail & distribution management
38
(
2010
)
9
,
pp. 677-697
Persistent link: https://www.econbiz.de/10008651869
Saved in:
60
Post-adoption online shopping continuance
Liu, Chuanlan
;
Forsythe, Sandra
- In:
International journal of retail & distribution management
38
(
2010
)
2/3
,
pp. 97-114
Persistent link: https://www.econbiz.de/10003964415
Saved in:
First
Prev
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->