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~isPartOf:"International journal of revenue management : IJRM"
~isPartOf:"The journal of services marketing"
~subject:"Customer satisfaction"
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Search: subject:"restaurant industry"
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Customer satisfaction
Gastronomie
20
Restaurant industry
20
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
5
Service quality
5
Kundenzufriedenheit
4
Revenue management
4
Revenue-Management
4
USA
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United States
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Dienstleistungsmanagement
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Service management
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Beschwerdemanagement
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Complaint management
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Emotion
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Gastgewerbe
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Hospitality industry
2
Preismanagement
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Pricing strategy
2
Profitability
2
Rentabilität
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South Korea
2
Südkorea
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pricing
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revenue management
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Accounting
1
Austauschtheorie
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Betriebliche Finanzwirtschaft
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Betriebliche Kennzahl
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Beziehungsmarketing
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Business ethics
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Cash Flow
1
Cash flow
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Comparison
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Complex systems
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Complexity management
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Consumer
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Consumer tipping
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Guchait, Priyanko
1
Kim, Dae-young
1
Kim, Namin
1
Koku, Paul Sergius
1
Lee, Kwang-ho
1
Lee, Moonkyu
1
Namasivayam, Karthik
1
Savas, Selen
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International journal of revenue management : IJRM
The journal of services marketing
International journal of hospitality management
90
Journal of hospitality marketing & management
34
International journal of contemporary hospitality management
23
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of retailing and consumer services
12
Journal of travel and tourism marketing
9
Cogent business & management
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism management : research, policies, practice
4
Cornell hospitality quarterly : CQ
3
International journal of business excellence : IJBEX
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of business research : JBR
3
Service business
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
Total quality management & business excellence
3
Administrative Sciences : open access journal
2
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of management and business economics : EJM&BE
2
Global business review
2
International business and economics research journal
2
International journal of electronic customer relationship management : IJECRM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
Journal of business ethics : JOBE
2
Journal of international food & agribusiness marketing
2
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ECONIS (ZBW)
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1
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
2
Other customers in a service encounter : examining the effect in a restaurant setting
Kim, Namin
;
Lee, Moonkyu
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 27-40
Persistent link: https://www.econbiz.de/10009519756
Saved in:
3
Customer creation of service products : role of frustration in customer evaluations
Guchait, Priyanko
;
Namasivayam, Karthik
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 216-224
Persistent link: https://www.econbiz.de/10009568242
Saved in:
4
Cultural differences in the customer perception of crowded restaurant : emotion, intolerance and perceived price
Kim, Dae-young
;
Lee, Kwang-ho
- In:
International journal of revenue management : IJRM
4
(
2010
)
3/4
,
pp. 420-431
Persistent link: https://www.econbiz.de/10008746335
Saved in:
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