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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
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Customer satisfaction
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International journal of services and operations management
Journal of retailing and consumer services
Innovatives Markenmanagement
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Qualitative Marktforschung : Konzepte - Methoden - Analysen
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African journal of economic and management studies : AJEMS
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Driesen Wirtschaftspsychologie
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International journal of retail & distribution management
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Neue Herausforderungen an das Dienstleistungsmarketing
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Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? : findings from automobile dealerships
Arndt, Aaron D.
;
Karande, Kiran
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 353-359
Persistent link: https://www.econbiz.de/10009541791
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2
Desingning and pre-testing a questionnaire for two-wheeler services
Bagodi, Virupaxi
;
Mahanty, Biswajit
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 348-377
Persistent link: https://www.econbiz.de/10009376028
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