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~isPartOf:"International journal of services and operations management"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~type:"book"
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Dienstleistungsqualität
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International journal of services and operations management
Managing service quality : MSQ ; an international journal
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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Special issue on "doing more with less" with selected services marketing papers from the ANZMAC 2010 conference
Finsterwalder, Jörg
(
contributor
)
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Australian and New Zealand Marketing Academy
-
2011
Persistent link: https://www.econbiz.de/10009407396
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