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~isPartOf:"International journal of services and operations management"
~subject:"Indien"
~subject:"Prozessmanagement"
~subject:"Six Sigma"
~subject:"Theorie"
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Indien
Prozessmanagement
Six Sigma
Theorie
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
30
Service quality
30
India
20
Customer satisfaction
16
Kundenzufriedenheit
16
service quality
16
Industrie
11
Lean Production
11
Lean production
11
Manufacturing industries
11
TQM
10
Performance measurement
9
Performance-Messung
9
Lieferkette
8
Supply chain
8
total quality management
8
AHP approach
7
AHP-Verfahren
7
Business process management
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Dienstleistungssektor
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Fuzzy sets
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Fuzzy-Set-Theorie
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Hospital
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Lean Management
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Lean management
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Consumer behaviour
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Konsumentenverhalten
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SERVQUAL
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Beziehungsmarketing
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31
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Garg, Dixit
2
Gupta, Vineet
2
Kumar, Raj
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Mathiyazhagan, Maathai K.
2
Akbulut, Asli Yagmur
1
Ashley, Nancy W.
1
Babu, T. Ramesh
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Baker, Timothy
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Basu, Rana
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Bharathi, S. Karthik
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Date, Prasanna A.
1
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1
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1
Devadasan, S. R.
1
Devi, P. Uma Maheswari
1
Digalwar, A. K.
1
Digalwar, Abhijeet K.
1
Fernando, Yudi
1
Gopi, N.
1
Gupta, Atul
1
Haridas, P.
1
Harwinder Singh
1
Hassan, Mazharul
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Hossain, Sheik Muktadir
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Jagdeep Singh
1
Jenab, Kouroush
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1
Joseph, I. Nelson
1
Kamble, Sachin S.
1
Karppinen, Henri
1
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1
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International journal of services and operations management
International journal of production research
158
International journal of productivity and quality management : IJPQM
137
International journal of quality & reliability management
81
International journal of six sigma and competitive advantage : IJSSCA
75
The TQM journal : the international review of organizational improvement
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
International journal of production economics
46
Total quality management & business excellence
43
Europäische Hochschulschriften / 5
42
European journal of operational research : EJOR
37
International journal of process management and benchmarking : IJPMB
33
International journal of business excellence
32
Quality management journal : QMJ
32
Gabler Edition Wissenschaft
28
Business process management journal
26
SpringerLink / Bücher
26
The international journal of productivity and performance management : IJPPM
21
Journal of industrial engineering and management : JIEM
18
Benchmarking : an international journal ; BIJ
17
European journal of industrial engineering : EJIE
15
Journal of industrial engineering international
15
International journal of business excellence : IJBEX
13
Product reliability, maintainability, and supportability handbook
13
Six Sigma in der Finanzbranche
12
Journal of operations management
11
Praxisreihe Qualitätswissen
11
Springer eBook Collection / Business and Economics
11
International journal of Indian culture and business management
10
International journal of services and operations management : IJSOM
10
Total quality management als Erfolgsstrategie
10
IEEE transactions on engineering management : EM
9
Journal of business economics : JBE
9
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
9
Journal of the Operational Research Society
9
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Berichte aus der Betriebswirtschaft
8
Berichte zum Generic-Management
8
International journal of business information systems : IJBIS
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
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31
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1
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
2
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
3
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
4
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
5
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
6
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
7
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
Saved in:
8
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
9
Failure analysis of automobile spares in a manufacturing supply chain distribution centre using Six Sigma DMAIC framework
Srinivas, S. Srivatsa
;
Sreedharan, V. Raja
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011849976
Saved in:
10
Is personality a key element of Six Sigma project success?
Witt, Phillip W.
;
Baker, Timothy
;
Ashley, Nancy W.
; …
- In:
International journal of services and operations management
27
(
2017
)
4
,
pp. 472-523
Persistent link: https://www.econbiz.de/10011818630
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