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~isPartOf:"International journal of services and operations management"
~subject:"KMU"
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KMU
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
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Customer satisfaction
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service quality
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total quality management
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Basu, Rana
1
Bhola, Prabha
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Devadasan, S. R.
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Gnanaraj, S. Michael
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Harwinder Singh
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Jagdeep Singh
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Kundum, Goutam Kumar
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Majumdar, Jyoti Prakas
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International journal of services and operations management
International journal of productivity and quality management : IJPQM
32
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
International journal of quality & reliability management
20
The TQM journal : the international review of organizational improvement
17
Total quality management & business excellence
16
International journal of six sigma and competitive advantage : IJSSCA
15
Quality management journal : QMJ
9
International journal of process management and benchmarking : IJPMB
6
International journal of production economics
6
Journal of small business and enterprise development
6
International journal of Indian culture and business management
5
International journal of business excellence
5
International journal of quality and innovation
5
Reihe Tagungsberichte / Thüringer Staatskanzlei
5
Benchmarking : an international journal ; BIJ
4
International journal of management & enterprise development : IJMED
4
International journal of management practice : IJMP
4
International journal of production research
4
International journal of business excellence : IJBEX
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International small business journal : researching entrepreneurship
3
Measuring business excellence : the journal of organizational performance management
3
The IUP journal of operations management : IJOM
3
Argumenta oeconomica
2
Baltic journal of management
2
Benchmarking : an international journal
2
Berichte aus der Betriebswirtschaft
2
Business and Economic Research : BER
2
Business process management journal
2
Cogent business & management
2
DGQ-Band
2
Europäische Hochschulschriften / 5
2
Führung von Familienunternehmen
2
Global business review
2
Göttinger Handelswissenschaftliche Schriften e.V. : GHS
2
ICB research report
2
Innovationsqualität : Qualitätsmanagement für Innovationen ; Bericht zur GQW-Jahrestagung 2008 am Bremer Institut für Messtechnik, Automatisierung und Qualitätswissenschaft (BIMAQ), Bremen
2
International journal of business performance and supply chain modelling
2
International journal of services, economics and management
2
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ECONIS (ZBW)
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1
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
2
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
Saved in:
3
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Saved in:
4
DOLADMAICS : a model for implementing Lean Six sigma in contemporary SMEs
Gnanaraj, S. Michael
;
Devadasan, S. R.
;
Murugesh, R.
; …
- In:
International journal of services and operations management
7
(
2010
)
4
,
pp. 440-464
Persistent link: https://www.econbiz.de/10008749735
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