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~isPartOf:"International journal of services and operations management"
~subject:"Relationship marketing"
~subject:"Tourismusberufe"
~type_genre:"Article in journal"
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A typology for frontline employee adaptability to gain insights in service customisation : a viewpoint
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of services and operations management
12
(
2012
)
4
,
pp. 490-508
Persistent link: https://www.econbiz.de/10009576342
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