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~isPartOf:"International journal of services and standards"
~isPartOf:"Journal of science and technology policy management : JSTPM"
~subject:"Beziehungsmarketing"
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International journal of services and standards
Journal of science and technology policy management : JSTPM
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Registered travel programmes and its leveraging of Customer Relationship Management concepts
Smith, Alan D.
- In:
International journal of services and standards
3
(
2007
)
4
,
pp. 426-452
Persistent link: https://www.econbiz.de/10003603799
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